35683 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zach was very thorough, professional, and pleasant. We've requested him for our tile cleaning because we were so impressed with him.
The carpets were still wet 2 days later. Should have taken more time to dry my carpet . Disappointed in your service.
I have used Zerorez for many years. I have always found them to always be very efficient and there work is of the highest quality. I will continue to use Zeorez, and I will ask for Wan and John. They went above and beyond my expectations.
No chemicals no residue and my Carpets are clean.
Thanks 👍🏻
My carpets look nice. The spot remover was great. The representative was pleasant and efficient.
the fact that there is no residue
Your technicians are knowledgable, professional and thorough.
I was so happy with my cleaning results! My techs, Todd and David were amazing. They worked really hard and then gave me tips on keeping my carpets clean and suggested how often I needed to shampoo. I will definitely use Zerorez again!
The technician was professional and personable. He answered all my questions and I was pleased with how my carpet looked after the cleaning.
LOUIS ROCKS! He is a SUPER STAR!
Great service, great looking carpets.
The guy who cleaned my carpet hurried through and I feel like he didn't get everything. He did 4 rooms, closet, hallways and stairs in less than an hour
Friendly and professional service, extremely please with the quality of cleaning
Super fast!
Great
Kevin was very professional and did a super job.
Always liked yr company, but employees also make the company. Justin was professional, takes pride in his work. He was the best
Showed up on time, professional and quick! My carpets had some spots that didn’t go away completely but maybe with another treatment or so they will gradually. Otherwise the rest of carpets and stairs look amazing! Thank you Zerorez!
I left a text message
On time. Casey did a great job getting older carpet really clean. Will definitely recommend to my friends.
It took a little over 10 hrs to dry.
Wool carpet that hung over porch took 6 hrs.
So much for your 2hr time frame.
Name removed
The dirt came right back. Next time I will go with another company
Very reliable, professional and efficient employees. I have been using Zerorez for many years and would not try any other company. My carpets look, feel and smell GREAT. Thanks Zerorez!
I am very happy with the person who did the cleaning, and the work done. Thank you.
I like that they are on time work is done quickly and when it's finished it's clean Delighted with Zerorez results.
Thank you
Jerry S.
Quoted $185 over the phone and not told anything about the technician trying to sell more product. Was told that if I didn’t upgrade then the carpet would smell. That’s not a great way to get customers to come back. Ended up forking our $313. Not recommending this place to anybody I know.
one time , great service and very friendly gentleman
My Carpets look brand new your Staff could not be more pleasant! Thank you again so much!
Easy to schedule, they were on time, and quick. And floors looked great!
Carpets and tile look great. Employees were friendly, professional and did a great job. thanks.