based on 35713 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The crew was incredibly professional and did a great job communicating with me what would happen and steps to follow after they left. The carpet came out beautifully!
Carpet that was badly stained came out very clean.
Great job as always, Quick, efficient and no mess Thanks
The carpet cleaner was vrry professional and did an excellent job.
The deep cleaning really took ALL the stains out!
My receipt shows pre-existing conditions of excessive soil, which was not true. I can't read the recommended services on the receipt either. I take extremely good care of my carpet. My carpet is only 1 yr old. It does have an issue with it looking worn/discolored. It looked the same before and after cleaning. It really wasn't dirty yet. The carpet manufacturer says it must be cleaned annually which is why I had it cleaned. I did point this out to the tech. I have to file a warranty claim with Lowes and Shaw (carpet manufacturer). This receipt makes it look like I abused my carpet. I hope this doesn't cause any issues with my warranty claim.
Rug looking clean.
Solution is light and doesn’t soak my carpet’s because they dried within hours. I love how my tile floors and grout came out so clean.
You guys rawk
Quick, efficient and polite.
I really liked Jordan! He was friendly and knowledgable.
i greatly appreciate the consistency of product used on our aged carpeting along with the willingness of each tech to take time, as i sometimes request, to extract additional solution for even faster drying time. In particular, the two times Michael has provided service to our carpet, he has left us with exceptionally clean carpet and demonstrates qualities that all service companies hope will be exemplified: attentiveness, friendliness, and knowledge of services.
Everything is done with professionalism. Ben is outstanding to work with.
The tech came out and raised the price of my quote almost $125 more than was given to me. This company was way more expensive than other good carpet cleaning places.
Fast and clean,my carpet looks brand new!Fast and professional staff!
The technician came on time
The job was done very well
Your staff (Victor) was very personable and professional.
That the products are natural and not chemical
Zerorez does a great job in carpet cleaning. I have used several carpet cleaning companies and Zerorez is the best I have used .
Everything
Customer service was top notch. All services and pricing was throughly explained prior to starting and the carpet came out extremely clean, including the pet stains.
Excellent service!!!!!
Lack of residual water. They were able to clean 3 types of surfaces...tile/grout, large area rugs and laminate.
It was done in a timely matter. He explained everything he was doing and how he was doing it. I asked for two throw rugs to be cleaned as well, and he had no problem adding that to my other rooms. I love the end results. I didn’t have any heavy soil spots, but felt he got all the dust off the corners, especially the walk in-closet !
I love how there is no after smell and the carpets look and feel very clean. The staff are always very nice and professional. The price is also very reasonable.
Technician was very good. Went the extra mile to make sure my old carpet turned out the best it could be.
CARLOS ALWAYS DOES AN EXCELLENT JOB
Do a great job pleasant and courtious
Better specials. Too expensive.
When I made the appointment I specifically asked how much it would be to include pet treatment. I was quoted around $140. It ended up being over $200. I have used other carpet cleaning companies and it is always around $140. I will never use Zerorez again for this reason.