based on 39704 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tarhja came in introduced himself explained very professionally what and how he will take care of our carpets did a great job, you are lucky to have an ambassador as Tarhja
Professional, clean, and on time. Would definitely recommend.
The service tech was great
I was very happy with the job as well as John my technician he was very knowledgeable and a total professional.
We never got an advanced call they just showed up. The carpets look great but the bid for marble cleaning was 3x more expensive then 3 other companies
Better price value for tile & grout cleaning.
Kevin was wonderful to work with in our home. The dealings with people scheduling were polite, quick and they were knowledgable. Thank you.
Very complete work. Operator was knowledgeable and polite. I am very satisfied. Thank you.
Excellent service and I love the job you did on the carpets!
Clean and easy
Great results!!
They called ahead ,they came on time,he worked hard. The carpets look good. Thank you.
The technician was the best part very friendly and helpful
I like it because Zerorez offers 30 day guarantee clean. I called to have my carpet cleaned again and the technician came out to clean with no charge. Very pleased with the service. Will use again in the future and recommend to my family and friends.
Really like your system, however it seemed like it took too long to dry in the family room this time.
Everything, except the amount of e-mails.
Great job, carpets stayed wet for quite some time but other than that, all
Good
The employee was very nice and understanding he tried his best, but I don’t think the product you guys used was working properly. The water he was using was cold he even lifted the machine to show me it was hot water but I put my hand to it and only felt it being cold. There was also a spot on the carpet that he said was a stain and he couldn’t remove, but the next day I grabbed a sponge and hot water and scrubbed it out and it came out.
On time, friendly and hard workers
Plus the floor always looks brand new when you are done
Great job! Friendly and knowledgeable. On time and quick work.
Tiles and carpets look fabulous after cleaning. Rugs and carpets dry quickly. No chemical orders.
Very neat efficient and professional.
excellent job on my carpets and a wonderful tech doing the work - Very pleased with the result!!!
Julien explained the process and how everything was going to work. The job was completed in the time frame given. The carpet and tile that was treated looked like night and day. Definitely will be a returning customer.
Zerorez is the most efficient carpet cleaning company in Las Vegas. They are always able to get my home clean in record time and are always affordable.
Don't get me wrong, My husband and myself were happy with the carpet cleaning by Zerorez. What upset us was that I heart on the radio that if you have your carpets cleaned by Zerorez that you would get a free pass to see the christmas lights at the Las Vegas Speedway. So, I called the day I heard about it on the radio which was the day after we had our carpets cleaned and was told that The promotion started the day after we had our carpets cleaned and that we didn't qualify due to that reason. It really upset me that there was no way Zerorez could make an exception especially since we are loyal returning customers. So, the next time we get our carpets cleaned, I will probably be calling another company to clean our carpets.
Julian was awesome! Great job!
Friendly,focus on the job at hand,will definately recommend your service to a friend.
I was so amazed how clean and fast the carpet was done. Steve was Very nice and carefull around the furniture Steve answered all my questions Great Job!!!
great service!!!