based on 35683 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was Very efficient didn’t take a long time very happy with our rugs
everyone is very friendly knowledsble always on time and so nice love thee work you do thanks again
claudette
I've never used any other company than Zerorez! The Technician was very professional and precise. After he (Carlos) was done, the carpet in my house never looked better. No wall corners were marred during the process and job time was reasonable.
Enjoyed having Chris he was great and very knowledgeable would definitely want him again
Very polite and attentive worker
Professional carpet cleaning services and no drama
Scott did a fine job. We have use ZeroRez for years, always a great job.
Pleasant and efficient.
Everything was great except the price. Thought $152 for 4 rooms was a little on the high side since everything was prepped and ready to go. But the cleaning and tech were excellent so I have to give you a 10 of 10.
Your carpet cleaners were very neat, clean, knowledgeable, did a very good job within a very short time frame. They arrived before the scheduled appointment time also, but let me know that they were on their way before arriving. They also were courteous and respectful. My staircase looks great. thanks
The estimate did not reflect the actual price. I made the appointment and was at work when the technicians conducted the job. My wife was at the house and the final bill of an added hallway, room and etc was suspect. There were rooms where the square footage was significantly less the. 200 sq. Ft.
The technicians were polite and professional but the billing was unacceptable.
We did not receive a copy of the bill on either email address we gave. Also, paid extra for the "bio" treatment for all rooms but there are still spots you can see under blacklight that still has urine. Disappointed as a first time customer.
Cameron (my tech) was very professional and explained everything about the process, drying time etc. He did an excellent job and my tile and carpet almost look new.
Staff, fast, clean service. Able to get same week appointments.
Beyond disappointed. Was bait and switched into paying grout sealer. Will not be recommending to anyone. Damaged my property. Manager not willing to make it right. You just lost a customer of 10 years. Manager didn’t care.
Chris and Isaiah were great
When they are done it is not soggy wet like some. Cleaned very well.
They were very professional, knowledgeable, and thorough.
always excellent product services have lacked in the past Chris Deak? was excellent! his knowledge and personality more than met my expectations he took pride in his job and is a great asset to your company his side kick was a good guy also
Solid service, clean product and capable people
Great service! Zak & Bradford were great! Excellent results! Thanks!
My cream-colored carpets with stains now look clean/
Great. You were sent a rating of 10/10.
I recently had OUTSTANDING service provided to me. The two technicians were very skilled professionals. They were courteous, friendly, answered my questions and very efficient in the work. I would define Victor & Louis as the...Dynamic Duo.
Zerorez is fortunate having these two indivduals as part of their business.
Job well done!
The fellows were here on time, quick, efficient, removed all the spots on the carpet and performed the free tile clean for us. Polite, quick, the carpets look great, would totally recommend this company, thank you
Cameron was a great technician! He was so friendly with our dog, and he was very informative of how to work with our pet stains that we have in our carpet. The cleaning products used made the carpet look even better than when we first moved into the apartment. I can’t wait to work with Zerorez again at the house we buy!
Always a good job.
I like how clean my carpets are after Zerorez cleans them and that there are no residues left behind. The technicians have always been very courteous and conscientious.
Loved the service, Carlos and company were great. My house smells great now a d good to know my air ducts are clean
Professional, knowledgeable, & he did a great job.