35684 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The techs that came to my house were extremely friendly and professional!!
Cleaning was fantastic, my technician was great!
I really liked the rotating big brush thing to help pull out more dirt and dog hair
Too much up-selling. Everyone's carpet needs the "deep cleaning " so just include that as part of the base price.
The new guy you sent out did a great job and we have clean tile and clean carpet. We will always recommend your company because we're happy with the results.
I especially like the way the carpet look in my office, it really look good...
Thank you ,Marcus for a very
good job in cleaning my carpet.
Friendly and fast.
Excellent customer service. From appointment setter to technician. Carpets feel and look cleaner than any other company we've used. Great products and technique used and recommendation by technician to perfectly meet our specific needs.
Always on time and carpets always look great
Service staff are courteous and professional. Carpets come out cleaner and take less time to dry.
Make sure the chair legs are off the carpet when wet. The carpet is still not dry since yesterday early afternoon. It is 3:55 p.m. the next day. Otherwise Marcus did a nice job.
Great customer service and employees. Very professional and on time.
The people are always helpful and friendly. They explain everything to my satisfaction. Afterwards my carpets are always clean and fresh. They feel wonderful to walk barefoot on!
The carpet doesn't have the residue touch or feel. Looks clean.
Young man that performed the carpet and tile cleaning service was very professional and did a great job. I would use them again and would also refer them to anyone.
Great service, great techs.
Service was great. Carpets look amazing. She is coming back this week to clean all my tile and grout. Very pleased with the service.
The house smells great after a cleaning and the carpets stay cleaner longer. Wouldn’t use anyone else.
Very professional and took care of our needs including pet stains
Great service
Marcus did an amazing job on my carpets and rugs. They look like new!
Professionalism, knowledge, courteous, friendly and end result was perfect!!
The agent did an excellent job of explaining the necessity of each process used by Zerorez and gave good advice on how to prolong the life of my carpets. He tested the stains I was concerned about and made certain his process could remove them from the carpet.
Carpet has never looked better
Customer service, friendliness and professionalism are top notch!
The Zerorez technicians showed up promptly, were friendly and professional and did a great job on my carpet. Never disappointed
Professional helpful and good job
Always great! thanks again
When Zack left, our dining room carpet was spotless; all of the ink stains had been removed. Unfortunately, I was very disappointed to see the one worst spot reappear the next day after the carpet had thoroughly dried. Oh well, we tried.