based on 35818 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service and we appreciate the attention to details.
Luis was wonderful... he called when he was on the way and was well within the window of arrival time I had been given. He was courteous, knowledgeable and went right to work and finished quickly and the carpets looked great. Zerorez was great to work with!
I have been using your service for the past 2 years and I am very happy with your company. Your products and services are the best, thank you for always delivering 100 percent satisfaction. Also customer service is amazing, thanks again.
We liked the fact that our carpet was not so wet like the last time it was cleaned.
Great service, cleaning and pricing.
Floor looked great and technician was friendly!
Great service, great technician.
Products worked very well and results were awesome!
On time and pleasant service. Product dried fast and cleaned well.
We were not as happy with the results as we normally are and the guy who came out was not really friendly.
I like that my carpets are soft and clean afterwards.
The carpets look great, thanks!
Eco-friendly products and very competent staff. Thanks for a job well done.
Everything from the product to the professionals who use it...they are s10
Professional, knowledgeable, & he did a great job.
The tech was Very efficient didn’t take a long time very happy with our rugs
everyone is very friendly knowledsble always on time and so nice love thee work you do thanks again
claudette
I've never used any other company than Zerorez! The Technician was very professional and precise. After he (Carlos) was done, the carpet in my house never looked better. No wall corners were marred during the process and job time was reasonable.
Enjoyed having Chris he was great and very knowledgeable would definitely want him again
Very polite and attentive worker
Professional carpet cleaning services and no drama
Scott did a fine job. We have use ZeroRez for years, always a great job.
Pleasant and efficient.
Everything was great except the price. Thought $152 for 4 rooms was a little on the high side since everything was prepped and ready to go. But the cleaning and tech were excellent so I have to give you a 10 of 10.
Your carpet cleaners were very neat, clean, knowledgeable, did a very good job within a very short time frame. They arrived before the scheduled appointment time also, but let me know that they were on their way before arriving. They also were courteous and respectful. My staircase looks great. thanks
The estimate did not reflect the actual price. I made the appointment and was at work when the technicians conducted the job. My wife was at the house and the final bill of an added hallway, room and etc was suspect. There were rooms where the square footage was significantly less the. 200 sq. Ft.
The technicians were polite and professional but the billing was unacceptable.
We did not receive a copy of the bill on either email address we gave. Also, paid extra for the "bio" treatment for all rooms but there are still spots you can see under blacklight that still has urine. Disappointed as a first time customer.
Cameron (my tech) was very professional and explained everything about the process, drying time etc. He did an excellent job and my tile and carpet almost look new.
Staff, fast, clean service. Able to get same week appointments.
I have used you over the last 10 yrs plus. Very happy with the customer service and the quality of work on my carpets. I will always use Zerorez for my carpets!