based on 39702 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
on time polite very good work dries quickly and at a good price
This is the cleanest our carpets have been after using several more traditional services in the past!
I had the cushion on my couch cleaned yesterday. It was so wet when he left. Its still wet a day later. I don't know when I am going to be able to put it back on my couch.
Quick, clean and dries fast.
It is fast clean efficient. The price is good too.
The techs were fantastic, I would definitely request them again
you did a great job will use you again and tell other people about your great job Linda Estevez
I was very disappointed with the service this time around. I moved all the small stuff, end tables table chairs, so they could do their job without too much hassle, but was disappointed that they did not move, lift, or ask if I wanted them to clean under my sofas and easy chairs. In the past, it was done without asking, but this time I had to ask them to clean under one sofa and an easy chair. Do you have new policies? They did do what I asked and I am happy with my mostly clean carpet, just disappointed if this is your new procedure.
The guy who did the carpets was very nice. The carpets look great!
my Tech was wonderful, and very quick..... I had a lot of pet urined stains and he cleaned them up right away.
Great service
Very good service . And the carpet turn out grate thank you. Your service person was grate as well.
Great job, got cleaning made my floor look new. All carpet look excellent, done in an hour.
Carpets look amazing! And customer service was great!!!
they are friendly, courteous and do a great job!
Your staff are willing to help in every way possible to achieve a perfect result and also a good price! I was extremely happy with the gentleman you sent to clean my rugs thank you
O chemicals and dries quickly
They always do a great job
I got an appointment in the same week We emailed. They were quick, yet thorough. They let me know how long it’d take and how long it would take to dry. The rooms were very clean!
I still have not received my invoice. Also I felt Isaiah fed me an awful lot of bull.
On time, very fast and thorough. The carpet dried more quickly than it has with other services, and it looks great! Will definitely use Zerorez again.
Reasonable pricing and great customer service!
Your employees are on time, do an amazing job, and leave a sweet-smelling home. I have heard from other people that your prices are higher than your competition, but your work is far superior and worth any extra expense.
They are reliable and do a great job
We always get great service, and every Zerorez employee that comes to our home is very professional and friendly. Thank you!
Technician very thorough. Went over difficult spots until clean. Couches were light colored.
John and Eric did a wonderful job! I didn't think that most of the dirt and spots would come out - but they did! I told them they should have taken a before and after picture. A VERY HAPPY CUSTOMER.
Zero chemicals
Service & Value
Great job! In and out fast and the carpet looks great! It dried quickly too. Only a few wrinkles in the carpet, but they come out quickly. A good special so quite inexpensive as well.
On time and good service.