35454 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am extremely happy with the final result of my carpets being cleaned. I will not use another company in the future.
The carpets are clean, clean, clean. Your staff is knowledgeable and professional and take care with treating our carpets. Chris and Marcus were diligent to complete the job in a timely manner. Thank you.
Very friendly and thorough
Horrible service, over-priced, ineffective.
I'm very pleased with the results. Many pet stains are now gone. Carpeting look fresh and renewed. Thank you for a great job. I'll certainly use this company again.
The cleaning is amazing. Loved my carpet tech man Jake. Great guy. Did a good job & took the time to explain how & why their system works. He was knowledgeable & kind.
Highly recommend this cleaning system!
Casey and Anton provided excellent service! I am very happy with the results. My tile and grout look amazing! The carpet I had cleaned came out really nice too. I love how the carpet wasn't crunchy after it dried and that the overall smell was pleasant, not overwhelming. Will definitely call Zerorez again!
I love your company, your staff was great, the guys called 25 minutes before they arrived. The carpets and tile look great. Thank you. I will be calling again soon to have the game room done.
Everything went wonderful. The guys were friendly, respectful, and did really good work!
They always do a good job, technicians are friendly and courteous. This time they gave me a good deal on tile and I couldnt believe what a difference that made. It will be on the home upkeep regular list. Thank you Michael..
Kasey and Anton were great
Carpets look great Quick service
Excellent service, quick easy process.
My carpet came clean but when they dried there was a brown spot and need to be gone over i paid good money and they need to be corrected
Great service and outstanding personnel who came to the house. Did a great job.
Kevin was so nice & professional!!! Explained everything he was doing.
Very professional. Leaves things in order. Rug is not soaked. And looking good
we paid $$$ for our grout cleaning and sealing. sadly, we were very disappointed with the results. no difference in a lot of areas. wasted $$! the carpets were fine.
Everything
I like Victirvhe a great work and makes itvfub while he works. I will ask for him again. Did a great job on my carpets. Looking yo call again after Holidays. I will ask for Victor.
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On time, professional, didn't try to up charge, kept to original estimate. Carpets look great.
Quickly received an appointment and was able to add the cleaning of my sons mattress.
The service is always great! My carpets are so clean and fresh ! Thank you
Wow our floor tiles and grout were so clean it was amazing
Plus our carpets were fluffy again
The Technician was very knowledgeable about carpet cleaning (both good and bad practices). He was very efficient and went about his work without delay. He cleaned the carpets in 4 of our new home bedrooms in about an hour and a half. The carpets had an noticeable difference in appearance when he finished. The carpets dried overnight and we moved in to the home the next day. I will definitely use Zerorez again when the time is right.
I have been a Zerorez customer for about 6 years now. I have my 3 bedroom rugs (and master closet rug) cleaned every 6 months (due to frequent family visitors & 2 dogs). I just love how the rugs look & smell after every cleaning. And Chris & John completed the rug cleaning process in a fast, professional manner just in time for the holidays. Thank you!
Was quoted a price of $107 beforehand. Upon arrival, was told it was $131. When I mentioned I was previously quoted $107, the price was fixed.
Also, the promo I signed up for was 3 rooms and 100 sq. ft. of tile cleaning. The tile cleaning promo was not explained ahead of time and I was limited to one room of tile cleaning approx. 25 sq. ft.
Very unprofessional and gamey tactic.
Last time I will use your company.
Quality results