based on 39668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Every one of the team members I have had to my homes have been fantastic. I have been embarrassed because of pet issues on the carpets, but the team at Zerorez always sets me at ease.
The technology is the best of any carpet cleaning company I have used in the past.
My carpets look beautiful!
Everything is wonderful thank you very much for asking
Jayden was amazing, clear communication throughout, honest and hard working. He took the time to thoroughly explain all options and why they should be done in certain areas and never once did I feel I was just being upsold by a sales person..
The cleaning job he did on my carpets was amazing, all of the problem odors I have had in my home are gone and a thing of the past, he also was very efficient on timing, took the time to also mop and brush away any footprints he had left on any surface. He did level 1, 2, bio and brush treatments to 4 rooms, stairs and a hallway in just under 2 hours
I will definitely be requesting him from now on if I have the option to choose my technician!
Zack was amazing. He let us know the breakdown of everything and took the time to clean the bio spots thoroughly. I know that requires special time. He was professional and truly showed that he cares about what he does. Those types of employees are rare and hard to find.
worker was well trained to do an excellant job. courteous and professional.
Don’t know about products. But service was great. He did a fantastic job.
Jay did a fantastic job cleaning my carpet I highly recommend Jay & Zerorez.Jay explained
the procedures he used on my carpet.I was impressed with his professionalism !!!!!!
Didn't really make much of a difference in my carpets. Over priced. $620.
Asael was great! My carpets and tile grout are super clean.
Areas pointed out as simple spots & told came out.. did not. Did not close doors to clean carpet behind. Carpet is less than year old… simple traffic areas like steps showed no improvement at all. Carpets were very wet & took nearly 2 days to dry with ceiling fans @ air running.
The representative who called to tell me our technician was on his way was very polite and understanding. The technician Braiden was polite, courteous, thorough, focused on his task, and personable. I would use this service again and recommend to a friend.
I really like that you actually live up to the name and promises of your service - ZEROREZ; no clumps of sticky cleaning product left behind, no odor of chemical residue, no splashes of cleanser against walls or floors, no mushy oversaturated carpet. Great cleaning, quick drying, very helpful and polite techs, all at a VERY reasonable price!
Since having my stairs and hall cleaned Saturday afternoon, I now have dark streaks in my carpet that were not there before the cleaning. The carpet has been vacuumed with a shark and a Dyson at this point and the pattern isn't going away. My stairs and part of my hallway have stripes. It looks terrible and dirtier now than it did before the cleaning. I plan on reaching out to zero rez with pictures and asking for a refund so I can have a different company fix my carpet or having a tech from zerorez come back out to fix this. It looks so bad.
Service person very efficient and curtesy
Tile and carpet are always very clean. Technicians are professional and pleasant.
Friendly staff, efficient, and timely.
THE TECH THAT CAME OVER WAS AWESOME
the tech was friendly and knowledgeable. Thank you!
Michael was courteous and professional; worked quickly and even did a better job than the last technician that cleaned our carpets (I have Zerorez come every 6 months). I had him also clean our tile and it looks so nice. If we can ask for the same technician to come back, I'll ask for him.
Non-toxic products used
The carpet cleaner Daniel was amazing, I would like him to come when we book a carpet clea ing. Superb customer service
The service provided was excellent.
Always prompt friendly and do a great job.
Zach did a great job on my furniture. He was very professional and friendly.
Angel did a fantastic job. We were very happy with the job he did.
Thank you
We have pretty old carpet that has suffered through two teenage boys and a retriever that sheds more hair than she keeps. I didn't think it would look great, but we hired Zerorez when we were moving out just to try and restore things a little. They did a little upsell for a brush service to get the pet hair out. Again, I wasn't hopeful, but paid for the extra service to see what would happen. We had vacuumed well before they arrived, but I was blown away by how much dog hair came up with their brush service. And when they were done, it looked better than it did 5 years ago when we moved in. I'm very impressed.
Tech was friendly, hard working, very thorough.
Frequent deals and coupons, lots of availability
They are always on time, friendly and professional.
Great technician. Great service.