based on 36781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was timely, polite and very professional. He did a great job on the carpet that was just trashed to start with. They also made it easy for me to conduct the transaction from the road which was very convenient for me.
I would definitely recommend and use them again.
Clean and efficient
Professional, timely and effective.
The technician, Steve, was excellent. He was very thorough and made sure that we were happy. The product is great - no smell. I highly recommend Zerorez.
The carpet I had cleaned was extremely dirty. That's why I called Zerorez instead of doing it myself. But the results weren't as good as I had hoped for. It also left my carpet stiff. The technician that came out was skeptical of getting it all out. He was very friendly and professional and I realize they can only do so much, but I was hoping for more. I had to clean the same carpet when I purchased the house and it took a lot of work to get it clean...literally scrubbing on my hands and knees but I was able to get better results than I did having professionals come in.
very efficient and quick
Zack did a great job. Scheduling was easy. The carpets and stairs look so much better than they were, and I appreciate that he suggested the protection layer. Thank you, Kathleen
Step by step process was explained thoroughly by your technician. After the service was completed and my carpet dried you can see how well they did. My carpet was good as new.
Technicians are very friendly and professional. They are knowledgeable about their products and did an amazing job.
Angel was amazing ! Took such good care of my super crappy carpets . They look brand new
things went well but I rarely give a ten as I don't have experience with other companies that do this work, I can;t compare.
No chemicals. Dries quickly.
Professional Service …. Great cleaning process🤗
My tech Bernard was the best
Great service, Ethan was fast efficient and listened to our needs...u go Rez.
The service gentleman was so sweet and polite. The stains came out, but unfortunately so did the pet smell. I thought the pet treatment would help but made it worse. The coupon in the weekly fliers don’t save you money. It is just the price. Very misleading. Overall my experience with Zerorez was excellent.
My carpets got clean
Great job,cool techs, normal price range
Very happy with the way the carpet and grout looks after Brian cleaned them. He did a great job and was so courteous and efficient. Will definitely use again.
The technician was amazing, very friendly and knowledgeable. Everything was great.
Great service. I used Zerorez last year for my home and it was such a great job, that I will be using Zerorez regularly and I refer all of my clients now.
On time as requested. Price was very reasonable. Excellent customer service. Great employees!
Mr. Ricki was very pleasant and knowledgable about the care of carpet cleaning.
Enjoying very clean carpets and floors!!! Thank you very much!!!
Clean it right the first time. Once it was redone, it was really clean.
None of the carpets looked clean. In the past, we had good results. Not this most recent time
Went online and booked the 3 room special for $105. I had two 8x10’ area rugs, which should have been a lot less than 3 rooms… when technician arrived was told it would be close to $400 for the 2 rugs, area rugs were charged different… settled on $100 per rug. NOTHING ON THE WEBSITE addressed this & I felt it was a bait & switch. The technician said that was a problem booking on the website… apparently I was not the 1st person that this happened to. I called & complained to the company but no reconciliation offered other than an apology.
On time and very good service man.
The technician cleaning our carpets, Tracey F, was very professional and polite.
He sent the requested pictures and everything looked good.
This is our second time using ZeroRez and we will continue to use them!
Thank you so much for your great job and will be calling on you again in the near future ~
Early scheduling, on time arrival, friendly and knowledgeable employee and good result.