based on 35746 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Unable to submit my rating ....waiting for rugs to be cleaned and returned.
Everything was great!!! Dried super fast also!
we love your company but didn't like the shoddy job the last guy we had . he was not through.
Services were great. Tech Greg Williams was pleasant and hard working. Everything looked great when he was finished.
While the cleaning was amazing it did jump considerably in price when asked for the pet deodorizer which other company's dont even jump up that much. Also during the pandemic while it was nice that the cleaner wore a face mask while speaking to us I would have perfer him to actually keep it on while also cleaning as to limit the spread of his breath.
Alkaline Water...No Soap
My carpet was not saturated with cleaning chemicals, and it was clean, not hard and crunchy afterwards.
K C did excellent job
The fact that it was all dry in a few hours was also excellent
Great work on carpets and tile. The guys were polite, helpful and did a great jopb.
Good process, removing most stains and dirt from high traffic areas. Staff was professional and friendly
Ricardo showed up on schedule. He was courteous, informative and did an excellent job on cleaning our carpet and tile. I'd highly recommend Zerorez, we will use them again for sure.
Quick. Friendly, and great results
Can feel and see the cleanliness. Michael provided great customer service and cared about doing quality work—friendly, caring, appropriate sense of humor, nice balance of personal and professional. Reasonable price.
victor was super good and so nice,carpets came out great
Everything!
My house looks great after using Zerorez. The technician was very professional and was able to advice with great outcomes.
Anthony was very professional and thorough. A+ Service.
No face-masks worn!
Service is fantastic, we love the fact that it’s chemical free and cleans so well!
Sam did a great job.
Representative was very polite and did a great job.
I liked the offer that was given and I thought our technician did a great job.
Fast, carpet always looks great, affordable!
Good service and friendly people.
Unprofessional, arrogant, and arguably racist carpet cleaner named Zach. Overpriced service for poor quality cleaning. You can be sure I will tell all my neighbors to avoid this company like the plague.
I was very happy with the results. You have a great service. Your technician Jake was a pleasure to deal with. My rugs came out bright and clean with a citrus scent which I loved. I highly recommend Zerorez.
Our service was conducted by Zack and he did a great job at explaining what services were available and quoting us on the spot for those additional services. He was very friendly and a good conversation. Our carpets are noticeably cleaner than before and we will definitely be using zerorez next year for our annual carpet cleaning!
We have carpet upstairs. The staircase and bedrooms were pretty bad. We knew the carpets were overdue to be cleaned and maybe even replaced. Honestly, it just looked really old and dull and dark. There weren’t noticeable stains or rips or holes or anything, just old. We called Zerorez, they had a special, it was still a bit pricey but the carpets desperately needed cleaning. They got here early! 1pt. They saw my carpet and recommended the extra cleaning, I would have thought they were up selling me but I knew the state of my carpets. and it was mostly due to the fact that as of 2 years ago we had 3 pets (since then all have died of old age) also my son had a Great Dane that pooed on my carpet while he was gone a couple times in one week. Like I said my carpet was bad. BUT no visible stains and no tears or rips. The guys were very polite, 1pt, and very honest, told me he could smell the carpets. 1pt. After they were finished we actually left, so we opened the windows to let the carpets dry quicker. We got home and checked the carpets. And they were SOOO clean!!! They looked amazing! The steps look so great! They were just really, really dirty! Now that I look at the carpet it almost looks new! I can’t believe that they look the way they do now! Their equipment must be top of the line and the guys take their time, 5pts. There were so many vaccum lines from where they cleaned, not just a few, but a lot. It looked like they cleaned the carpet like they were cleaning their own carpet. 5pts! Now I know why they have a ton of great reviews online! I’m glad we chose them and will definitely call them for my next cleaning. I just wish I would have called them sooner! Great people, great machines, great service!
Great service and great job
it was done very fast and though...the person that was here could have been more personible.he was hard to understand..but he did a great job...