based on 35740 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very satisfied with the whole carpet cleaning process. The technician, Victor, was very friendly and knowledgeable and made various suggestions about the best method for him to get our very dirty carpet clean and protected. Ending up costing us a bit more than we expected, but well worth it because the result was outstanding.
He was respectful and patient with my kid who kept going in and out the room while he was cleaning the carpet! The room and carpet smell amazing!
To expensive to do all the areas and my wood floor was wet and dirty from going over to bathroom tile ! Aldo lots of track marks on still wet floor !
Clean and fresh smelling. No chemical application. Wears well.
No chemicals and odors. Always a nice representative that does a great job
great customer service plus the person that cleaned my elderly mom house did above and beyond his job my was so happy with the way he took care of her she said that he was nice and informative ! i definitely recommend to anyone that i know. you guys are great!
The cleaning service was fantastic. Also my tech Victor was extremely knowledgeable and professional.
Fast. Efficient. And service was excellent.
I was pleased with the service and with Awlon, he was prompt and friendly.
Great service. They called ahead and were super quick and efficient.
very good job and happy with the results
Very happy!
Chris was awesome!! Very fast and explained everything!
Prompt, quick, friendly and quality service!
The service was great. I'm very satisfied with thr result. Thank you.
The carpet looks amazing, and dried in a short period of time/
The technicians were incredibly helpful, respected my home with protecting the corner walls and also wore booties. Chris exclaimed the entire service, pricing and any additions. I will be back to have my tile/grout cleaned and possibly another couch. Great experience, quick and efficient service.
They do a good job and are always polite and professional.
Carlos did a wonderful job explaining the process with friendly, professional service. My carpets look like new. I'll definetly call Xerorez again.
Like that they don’t use harsh chemicals Or detergent. My floors came out like new.
How clean everything look
The carpet cleaners were very nice and efficient.
Zerorez was very easy to work with and very professional. Everything from booking my appointment, choosing a time frame, through paying my bill was fantastic. Our tech, Jake, was polite and professional at all times. He was also courteous about our cat, who is spooked about everything. Zerorez sent us a reminder email about our upcoming appointment a few days before our date and Jake called us stating he was running early and asked if he could begin early, which was great for us. Jake walked through the cleaning area with us and gave us a final price, which was eight-on to our pre-estimate. There was no hassle and no pressure buying techniques use. I am extremely happy and will use them again and I will ask for Jake again as well.
Everyone was very polite and professional. The carpets always look very clean and stay that way for a long time. I have recommended Zerorez to friends on multiple occasions.
Quick and efficient.
The fact that you are chemical free for the most part and use your own grated water.
easy making appt's, arrive on time, friendly people, great value!!!!
My carpet feels and smells clean after the service. Workers were professional and quick
Reputation
I thought the gentlemen did a good job considering the severity of the pet stains and odors we were dealing with. Explanations for their processes were thorough and the price seemed fair, though higher than what we are normally willing to spend. Would definitely go with Zerorez again.