based on 39696 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
THE SERVICE WAS EXCELLENT.
TJ was an awesome person to work with. He does your company proud. No harsh chemicals. Arrived as scheduled. Very professional.
The carpet seemed a little wetter than normal and definitely wetter than last time I used you guys and when it dried it was real hard and brittle but the guy was friendly kind courteous
Always quality service. Steve Messer was polite, on time and worked quickly. We have tried other companies but no one else compares to zerorez
Professional staff, carpet gets well cleaned and dries fast.
Will was great. Thanks Will!
The professionalism and thorough service of the technician was great. They took the time to explain the process and made sure they protect corners from the whose with guards. They also wear shoe covers and help moved furniture.
Experienced employee, did a great job. Price is reasonable.
Professional and friendly service. My carpets are clean and look brand new.
Always do a great job! Cory was on time very nice and very professional and did a wonderful Job.
Brandon was great, very communicative and answered all my questions; however, the carpet still appears to have areas of dirt where fibers are clumped together. Again, Brandon provided great customer service...Thank you First name removed.
The rep was professional and personable.
Excellent customer service from the cleaning technician!
The service personnel were very professional and on time. When they arrived they explained their process.I will use your company again in about one year.We definately notice a difference in the house.The breathing is a 100 per cent better.The money was well spent.
Ben was very professional and guick on completing the project .
The client was very happy with the results.
Have used Zerorez for years now and have recommended their services to neighbors and other friends who were very happy with their service also. Love the price, safe and clean results, always on time, courteous and professional technicians.
We use the drop off area rugs service two or three times a year ( we have 2 dogs ) and we have our tile and grout cleaned about once a year -we are very pleased.
You may share my first name only and that I am from Henderson.
My tile & grout look brand new. Friendly staff
price seemed quite high, however service was good
Expectations are set, and our service provider made sure we were satisfied with the results
The cleaner was very helpful and honest in explaining the process and how to take care of our floors.
Cesar was really professional and did a great job cleaning our carpets! Thanks so much for everything.
No soap
All of my carpets came out beautiful, even got some stubborn stains out. The technicians were on time and very courteous, explained everything as far as charges. They were very respectful of my furniture and other flooring. This was my 2nd time using Zerorez and will definitely use in the future.
Professional, courteous staff and excellent cleaning services.
The original cleaning was ok, but left a spot in the master bedroom that was just dirty, not stained. I called and asked that someone come and remove the spot. Someone came and dabbed at it with a rag, but did not do a good job.
Everything
He was awesome!
We love how our carpets turned out, they almost look brand new! We have already recommended you to several friends. We will be using them in the future and bonus there is no chemical smell!
TJ was nice and did a great job. My carpet was dirty 2 days later though after I vacuumed.