35693 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I always now, get the best amazing service! The carpets are so fresh and clean Love, love the products they use!
See you in 6 months!
Friendly service! I needed a last minute appointment. Initially there was nothing available but I was asked if I would like a call back in case someone canceled. I accepted the offer. Within an hour I was called back and was able to get an appt for the day I needed. Additionally I needed a balcony cleaned as well but forgot to mention when I scheduled the appt. I asked the technician and he had no problem accommodating the request and quoted a fair price and It looked fantastic when he was done. All last minute and got great customer service from the initial phone call to the end. Great job!
Quick response and friendly service. I would highly recommend Zerorez!
Once again, you delivered over and above. Zack was courteous, knowledgeable, did a great job, and clearly a great ambassador for your company. Keep up the good work.
My tile and carpets are clean!!
My technician Michael was very courteous explained to me the different processes he would be using in my home to get the carpet clean. How each processed worked and what it did.
Clean!
The technicians were very polite and professional. I have used Zero Rez for years; wouldn't consider changing my cleaning professionals. They're teams are great!
Good job, but overpriced!
The first several times both myself and my wife felt like the service tech went above and beyond. Taking the extra time to actually go over certain areas, we used you guys probably 5 times now but once again it seem the service hasn't gotten better the last 2 times! Could it be the service tech themselves? Btw, we've always tip them even though the carpet just doesn't look like the first few times.
Great service! Carpets are not saturated and dry fairly quickly. Very happy with service!
The nice man who cleaned our carpets was very professional and helpful. It was a great experience!
The man who Came to do the carpet cleaning did a wonderful job in regards to explaining the chemicals and how they work and he was very polite and professional!
We will definitely be using your company again!
Thank you!
Mary
Price, quality, value, courtesy
clean no residue
Arrived promptly as scheduled, called in advance of arrival with ETA. Tech was knowledgeable, informative and highly capable and skilled, taking great care to not damage furniture. Very pleased with ZeroRez and you have gained a permanent customer who will not hesitate to spread the word!
He was on time, knew what he was doing and was very pleasant.
Always professional and very satisfied
A very pleasant experience. Anthony did a great job. He is a very polite and easy to talk to.
Service was great and my carpets look wonderful
Well, it works, and my carpets look great. The tech was friendly. No high-pressure tactics.
The visit was great. The gentleman who came was very friendly and conversationalist with us. He did a good job on the carpets. Great job.
My carpets are as clean as new! All my spots are gone and the service Techs were friendly And fast! Will definitely use them again for my next cleaning. Thank you! ⭐️⭐️⭐️⭐️⭐️
Told by other company 1 spot cannot can be removed. You removed all. Love the clean smell
Tech was very nice and professional. He worked fast and left my stairs looking like new.
Great job. Looks new again
Easy to schedule...fast, thorough, professional and clean, clean carpets!
Carlos was wonderful!
I was very pleased with Carlos and Julian and would ask for them the next time I need my floors cleaned. This is my first time using your company and I will certainly use you again.
Thank you again for the wonderful job Carlos!.
Mrs. First name removed DAmbra
Great customer service