based on 35739 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have been using you all for many years. I have noticed that as your cost has gone up, the consistency of quality has not. This last visit was disappointing. We had our front room and a single bedroom cleaned. We did have pet issues which we have had before. I might as well have cleaned the carpet myself. In any event, I hope you all can go back to being more consistent in your quality.
On time and did a fantastic job on my carpet!
The technicians were friendly & knowledgeable. The carpets looked much improved when the process was complete.
Your carpet cleaning is the best I’ve seen compared to other carpet cleaning companies.
All stains were removed from carpet. Very satisfied with service.
The service man was very clean very good very professional
Great fast and professional service and representatives . Super HOTSteamy deep cleaning product. Carpets left feeling fresh and clean with NO caffeine!
No one in the past has ever got my carpets this clean. A few years ago I thought I had to replace my carpet until Zerorez cleaned it
The carpets look amazing. Great staff
Always happy with the result.
Very professional
On time, very knowledgeable, very reasonably priced. Did a great job.
The cleanliness and lack of chemicals
The service was quick and easy. There was no residue and our floors and couches look great.
Thought there wouldn’t be much residue. But the stairs and landing were so soaked in water it took all night and yesterday to dry. That was disappointing
Excellent service, price right, reasonable, leave cleaned areas like new.
The drying period from 2 to 8 hours time is a very long a time frame, it took my carpet about 7 hrs to dry and that is to long to be confined to portion of the home waiting for the carpet to dry because most people don't want to walk on the cleaned area until it is completely dry. One of Zerorez competitors drying time is maximum of 3 hrs I have used this company before and your carpet is dry within those 3 hrs. I think if Zerorez invest in an updated cleaning system that extracted as much of moisture out of the carpet would be a plus.
We have other cleaning companies with out a happy outcome BUT Zerorez's technician was great, beautiful job on old worn carpets. Never thought we would see them this nice again. Thank you Zerorez
My carpets are not only clean, they look new again. I am especially pleased with the cleaning of the floor tile and grout. Our house is 21 years old so the grout was very dirty. Now it looks almost new again.
It was very quick and my carpets are clean! all good things
I wanted to wait 24 hours to see the result.
Nice job, I’ll call again for next service.
Thanks.
Smells good.. my carpets look clean and it was quick
Employee that came out to clean my carpet was very personable and knowledgeable. He answered all our questions and did a GREAT job on cleaning the carpet. He's an asset to the company.
Your workers were very respectful and very polite.
They worked hard and I am happy with the results.
Yes I would recommend your Company to others.
Sincerely,
Edeltraud Helm..
Results and professional representation
Professional technician and chemical free cleaner.
Service technician, Gary, was on time, friendly, explained process and gave me an estimate of time to complete.
Job was done well, clean work and carpet looks new again.
I would recommend Zerorez to anyone looking to get long pile carpet cleaned.
The carpet cleaning technique is the best! Always very happy with the professional workers and beautiful outcome. I highly would and have reccomended your company!
Very happy customer!!
Joanie B.
They ALWAYS do a great job cleaning and spot removers. The carpets look brand new and so fresh afterwards. Wouldn't have any company do what Zerorez accomplishes Every time. ZACHARY was so polite and did what I requested. Thanks Zach!