based on 39694 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the techs were friendly and they did an awsome job
Zero Rez does a great job on our floors. They are also very professional and clean.
This was my first time and absolutely loved it. The process was explained to me by Victor and Casey. They are so professional.
As a home staging professional, I appreciate your staff's professionalism, arriving on time and doing a fabulous job making the carpets "sparkling" clean. The gentleman was friendly and knowledgeable about the different materials the carpets are made of. Thumbs up!
I think it would be better not to try and sell other services if the homeowner has already made it clear that they, for example, are only interested in the $99.00 3-room special.
Price and quality
friendly, punctual, efficient. carpets look great!!!
Carlos came out to clean our carpets, which came out great, and we had him give us an estimate for porcelain tile and grout cleaning.. the following week he cleaned the tiles and wow! They truly look better than they did when we had them installed. Carlos was so knowledgeable, professional, and a joy to work with. We would definitely recommend them for any type of floor cleaning.
had my carpets cleaned ,I just want you to know this cleaning was not as good as my previous cleanings ,It looks the same as it did before it was cleaned .
Always have had good luck, with this company this time, I felt it was not the same thorough cleaning I have gotten in the past. , I am sure they did their best considering.
All in all I was happy with Michael j I’m still awaiting my rugs to come back from cleaning thank you Name removed dambrosio
Quality customer service
Love
Make sure you make it in your service window hours.
They are clean and have no left over odor
Zerorez has cleaned our carpets for years, always a great job, carpets look new.The service is above all, they do the job right, and very courteous Thanks Name removed
Fast, efficient, clean carpets dry quick and results are amazing
I am happy with my results of the service of Tracy. However the office never called me back to confirm a partial refund. And I never received my 2 cowabunga bay reward. 😪
We have had you company several times clean our carpets. We like the job your employees do. Most importantly we love the results in particular The cleanliness of our carpets!!
Please call me at Phone number removed. We still have a few stains that did not come out. Would it be possible to come back out and give the area a second treatment?
Prompt on scheduled time , price was very in line for services that was needed ,, professional service and advice that I needed for the job ! I have used this company 2 times previous to this one ,, so of course I trusted them for this past job ! Well pleased ! ✔️
Nice job. We will call u again when we move downstairs early next year & agree to some sort of schedule
That it is high-pressured water.
Great customer service from Derrick and how the carpet looks after it was clwN
I love how friendly the staff is, how prompt and responsive they are. I love how clean the carpets get and the smell after. I would choose Zerorez over any other carpet cleaning company around I have used them when I lived in Utah and now in Nevada and they are just as great.
We recently had Brandon clean our carpets & did a great job. He is a very kind, caring young man that surely knows his business. He took his time & didn’t burry to leave. He also likes dogs & they were not afraid of him. Great company. We have used them at least 5 times. Helpful hints on cleaning up spots
Yes,
well, if something isn't right they should make more if an effort to come back the next day instead of a week later, Since the furniture cannot be put back until the issue is corrected.
Carpets looked great… couch and loveseat dried a bit streaked. Was able to wipe it down all is good now.

Technician was on time and very, very professional. Did a great job.