based on 35841 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I feel like I was over charged and the carpets were rushed. Once the carpets were dry, I examined the carpet, it looked slightly cleaner. Still lots of junk in the carpets. I would like a reasonable charge and carpets done again but with care and attention to detail
Excellent service and cleaning. John is wonderful, He works hard and does a great job.
Cleaning service TOP NOTCH
Fast and efficient and clean
Technician was great but the stains are still here with or without black light. I was told your company was better than other carpet cleaners but I don’t think that’s true. For almost $600, I thought the floors would look nicer.
Excellent job of cleaning carpet. Technician very professional and friendly.
The pricing and quality of work. Mostly, very friendly competent technicians.
Worked great, we’re on time, and did a good job!
You have taken out spots that I was sure would never be clean. Great service and wonderful results.
What you use to clean carpets smells great and doesn’t leave a stiff residue when carpet dries.
Would t use any other company than Zerorez.
Smelled great and he did an awesome job. The carpet looked so professional.
Service technicians, care taken to protect entryways and hallways, cleanliness of cleaned areas
I like that it is all natural and you only use water for the carpet. Excellent job.
Our carpets look amazing and it was a great price. The guys who came to do our carpets were very polite, professional, and quick. Thank you guys so much!
Service was quick and efficient. My carpets look and feel great. Best of all there is no perfume smell afterwards, just clean fresh carpets.
Very friendly
Ray did a great job!
Great company, great employees and great quality !
I was very happy with your services. Very friendly and accommodating. My carpets looks great!
Carpets feel stiff and sort of hard. Not pleased with results.
Zerorez always does an amazing job on my carpets. They look like brand new when done. Julien the service technician took extra care of my carpets. I always recommend Zerorez to all my clients, family and friends. Zerorez offers many p[products and services and all are done with quality service. I will continue to use Zerorez for all my flooring and upholstery needs.
Very good job cleaning my parent's carpets and tile. Kevin was great. He was right on time, friendly, & courteous.
Steve was professional, courteous and knowledgeable. My carpets look great!
Equipment and how well the process and services were explained.I was even given demonstration which was even better!!!
It was your staff. Victor was very helpful, knowledgeable and understandable.
As always, an amazing job...communication with the company is clear and timely, our floors always look and feel fabulous when they are done here. Thank you.
My hall way& family room carpet needs to be redone.... my husband white socks are slightly grey on the bottom of his socks. I spilled some water on my hallway carpet and my towel was slightly grey from remaining dirt.
I was charged over $300 for Zeroez service!
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Your staff always clean, professional, friendly and do an excellent job
I didn't stay while the carpet and tile was being cleaned, someone else was there. The next day, the family room looked as if it was cleaned with dirty water all over. Its kind of gray now. Some of the edges of the tile isn't clean either. The rest of the tile looks amazing.
I'm really disappointed because I've watched you on The Morning Blend and seen your TV commercials for a few years and I was looking forward to your business.
I did tell the tech that we hadn't professionaly cleaned in over two years, that we have an over the counter carpet cleaner.
carpets cleaned and no trying to oversell services