based on 39693 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
excellent services. Professional, on time, job well done
Very professional. Your technician was excellent
Not much. He was here at 10:00 am as scheduled. He did the carpet in a professional manner.
Everything
Nick was just great. The carpet look wonderful. Give him a raise
First name removed
Fantastic, knowledgeable and professional! Technician was on time, did an awesome job and was very pleasant. Love the fact that there are no chemicals used in the process. Thank you Zerorez! Will definitely continue to be a repeat customer.
Professional and high quality
We were very, very happy with Isaiih (sp?). sorry. He was wonderful. No complaints. Did a beautiful job. Informed us everything he needed to tell us and was in and out so fast and was on time. So happy. Sincerely, Sandra Last name removed
My tenant made the carpet so dirty that I thought I have to change the carpet but zerorez cleaned it very well. It looks like new carpet right now.
Pricing on rooms (10x10) with furniture in place. Consider reducing the price based on available sq footage that will be cleaned.
Honestly? Cory the gentleman who cleaned our carpets, white (oy vey) sofa, tile always prompt, diligent attention to detail, careful of our home, and excellent results.
We liked TJ as he gave us a solid price without any games. In the past, Zerorez has gotten a bad reputation for unreliable pricing. We are planning on asking for TJ the next time we need our carpets cleaned.
Wonderful Service!!!
Great cleaning, eco product and dries quickly.
My carpet was filthy, now it looks like new. Thank you.
I always use Zerorez for my carpet cleaning! and again they have done a great job. Thank you Major; he was detail oriented, very personable, and understanding of what I needed to have done.
I just love that you leave zero residue so that spots don’t show up again!
The service people that have been here have always been very polite and professional. I have also been pretty happy with the results.
Price maybe high, but u r timely and efficient and do what u say u r going to do. right the first time.
Excellent work...no more odors and freshly cleaned!
On time and good job. Cleaned carpet to a degree that I expected.
I really didn't think my carpets would come clean. Between pets, sand and dirt and tracking I as very skeptical. But my carpet looks amazing. I was even considering replacing it but not now. I would recommend this company 100%.....
Customer service was great, services were on time. Carpets turned out great and low drying time.
After the death of the last of our 3 small dogs, we scheduled ZeroRez to clean our carpets in 4 rooms and 2 closets, plus 7 rugs wool/silk rugs that would need to be taken off-site to be deep cleaned.
Victor S. was the technician who provided the service. Victor paid very special attention to removing pet stains and the results were astonishing. We could not be more satisfied, with not only Victor's attention to detail, but also to his friendliness and warm behavior.
This was our second time using ZeroRez and will happily recommend their business and hope you request Victor S. when you need your carpet cleaned.
Derek was very professional, polite and friendly! He explained the entire process and completed the job in less than an hour. My carpets look amazing, thank you Zeroez!
Brandon was awesome! Very hard worker and intent upon making our experience the best. Every thing looks great.
Carpet looks beautiful .. Brandon worked efficiently and was done in less than 2 hours... That was also cleaning the sofa...
Thank you so much !!!!
Friendly, efficient, quality and reasonably priced.
Professional, on time and very thorough
We were very pleased with the job performed. Initially their truck broke down but we were informed immediately with an estimated time of arrival. Michael was very conscientious and took pride in his work. Maybe a little pricey but well worth it.