based on 35841 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ricardo was very friendly, worked hard and did a great job.
Ray, my technician was excellent. he was prompt and professional. my carpet is super clean
Absolutely awesome!
The technician was very professional and courteous. The results were very good.
Great process and professional people!
Zerorez came and cleaned my carpets and did an amazing job. Plus he cleaned my title and grout. Everything looks great! I would recommend Zerorez to all my friends.
Great service and excellant workmanship. One time, clean and professional.
The carpets a clean and they dry quick. The agent who cleaned my carpets was efficient and did a great job.
A little more attention to detail would have been appreciated. I had two wool area rugs and a chair cleaned. While they do looks cleaner and brighter I had to point out a few areas on each item to go over. The man was very nice and happy to go over some spots but since it was such a small job making more than one pass over the rugs and not rushing would have provided a better end result.
Our tech Ray was really nice and professional. Will have him back to clean our grout soon. Love zero Rez ! Only one negative. Our carpet is crunchy in some areas. This happened last time too. Not sure why.
My tech was very efficient and professional during my cleaning. Though they give such a large window for the appt. and then arrive near the back end of the appt. time, they did a great job with the service.
Steve was just great! Ran out of water on truck so I helped him out. Very good job!!! Roger Klein.
We are very pleased with how our carpets look. Ray was the technician and he called prior to arrival which was appreciated. He was professional and did an outstanding job. After he was through, he asked if we had any questions and made sure we were happy. We will definitely use Zerores again and recommend them to our neighbors!
i liked the fact that I was treated with the up most respect the guys that came in to do the carpet were very professional and respectful .
They explained everything to me so there were no surprises and very honest.
The product is very in creditable it did not take too long to dry
It did not leave a chemical order and after the carpet dried it did not crunch when i walked on it.
All in all i am very happy with my clean carpets . Thank you so very much,.
Patricia Rinehart
I love the results. Better than the last company that I used. Excellent service.
Be honest about the cost.
Water not chemicals
Looks great and not so wet that it takes days to dry
This was my 1st time using Zerorez to clean my carpets and I was very impressed. Michael and company did an Excellent Job and his personality and mannerisms were Top Notch! I would recommend Zerorez to everyone I know!
Thank you Zerorez!
Tim Swartz
Customer Service, & the worker that did the job was very professional. STEVE M was our worker.
Very professional
Very friendly and thorough.
The guy that did my carpets did a great job and was very friendly. My carpets were awful and did not expect them to end up looking as good as they do. Best carpet cleaning I have ever had and it dried very quickly. Thanks!
I had a carpet company come out a month ago that left our carpets matted and dirty!! Thanks to Zerorez they look beautiful! I highly recommend using them!!
Thank you soooo much,
Nichole
The service and technician were spot on . Totally professional and did an amazing job . Will never go anywhere else for clean carpets . The best !!!
I liked your friendly, knowledgeable technician Ricky. Very professional.
I love using Zerorez since they use NO chemicals that irritate me and my skin. I use it about twice a year and have recommended it to several people. Got my boss at work to use Zerorez through the entire shop and rugs. Sherri
Good service and very professionally executed.
How fast you were able to come out provide service.
I’m very happy with Zerorez the only thing is I wish they would rake the carpet like they used to when finished. The last two guys did not take it would dry even faster if they rake the pile up.