based on 41506 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
professional and refreshed carpets!
At day of service, I was quoted a price of $212.00 to clean our tile floors. I told the employee that I heard a commercial on the radio for 100 Sq ft of tile cleaned for free. He said he wasn't aware of any such discount, neither from a commercial or the company. I agreed to the price of $212.00 and no more. I questioned him several times about the price being the FINAL total. He reassured me that it would be. At time of payment, he gave me the bill totaling $224.00!!! $12.00 dollars more, and he himself really didn't know why! You lost a customer.
Incredible work. Very professional.
Fast, courteous and efficient.
Fast and amazing! Our house feels fresh again
The guys were very good and nice! Will was one of the names of the employees and the other name I don't remember but he was very tall !
They did a great job!
T.J. was great! He got our carpet looking almost new!
Easy to work with
Cleaner did a good job and was very friendly.
Great service
Carlos A. & his coworker did an EXCELLENT JOB on cleaning my carpets!!! I am extremely pleased with the outcome! I will most definitely recommend ZeroRez to all of my friends & family!
Great prices, quick responses, always available when I need them. Quality work!
Zerorez arrived on time and the tech was polite. The floor (carpet) was cleaned super fast. I would recommend Zerorez for cleaning if you want it done right the first time. I had my floor cleaned a year ago by them and the cleaning has held up.
No chemicals and incredible results. Can’t beat the cost as well. Their tile and grout cleaning is superb
Friendly technicians and great customer service!
Polite, efficient, did a very good job, Ethan is his name
Fast, clean and courteous at a reasonable price.
Good Quality Work.. High Prices
Representative, Major, was very nice. Can't think of anything to improve but I never give a perfect mark because there is always room for improvement. Carpets and floors look really good. Major did an awesome job!
Quick and professional
Great techs,friendly, service job well done.2 dogs left
Zerorez is the only
Company I have used for three years. They are reliable, do a great job and employees who come to my house are always great! But the last two times, they give me a quote over phone and then when then get to my house, the cleaning is almost double what they
Quoted over phone! I have given a very accurate description of size, any stains soils etc before they arrive and it feels like once they arrive this is their opportunity to up charge.
Price was good though I did think the grout cleaning was expensive
The customer service, Will and jasper did everything promptly and well I am very satisfied and will call and request them again
I find that Zero Rez is much more effective at cleaning carpet than any other company I have used. And no toxic chemicals are used!!
Great customer service and staff. Good quality cleaning.
I have been using ZeroRez for some years now. I always find the technicians to be good at what they do, personable, and seem to really care about doing an excellent job. The prices are fair, the carpets look beautiful after a cleaning and dry quickly. There is no soapy residue left behind to re-attract dirt. What's not to like?
Great service and pricing. Carpet and tiles look great!
The technician was very kind very professional and he did an outstanding job on our carpets.
Very respective to property, always does a great job. The representative they sent this year did such a great job on my tile and carpet.
My service technician, Tracy, is extremely knowledgeable. He is very open and upfront about the pricing of the service and does a wonderful job. Our carpets have never looked better thanks to him! They are staying very fresh as well due to the protectant. We are beyond impressed with him and ZeroRez as a company.