35973 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
our front carpet did not come clean it looks just as dirty as it started out
No chemicals
Kenneth did an excellent job. Very professional. My carpets looked wonderful, felt wonderful and smelled wonderful. I would definitely recommend Zerorez to my friends and I will use them again in the future.
A bit pricey but I have heard this in the past from others on my “Neighbor’s” page.
My main goal was to hopefully remove two very very small recent paint stains In the carpet but that was unsuccessful, so a bit disappointing for the cost.
Thank You
My carpets look great. Very nice and did a good job
The gentleman did a wonderful job at our carpet cleaning. Our Carpet is almost 30 years old and it looks wonderful. Very happy camper. Thankyou. We will use again if we need too.
It’s good ‘cuz we don’t have any soap in our carpet
The tech did an excellent job and was a great example for your company
Fast , clean , and professional !
I have recommended your company to neighbors and friends
Clear communication. Great results
Communication and updates
Prompt
Efficient
Respectful of properties
Friendly staff
Carpets look newer and cleaner with your service. Dry time was very short. The technician Corey was very professional and explained everything! Definitely will be calling you again!
Thank you!
Kevin did a great job & the stairs look as good as they did when the carpet was new. We are very pleased. And the cats were really happy when he was done!
I haven't had my carpets cleaned in 3 years. Not that they get that dirty because it's just 2 people in the house but I got a puppy about 8 months ago. I'm sure there is no explanation needed. The young that came to do my carpets was amazing friendly , professional he was great. His work was spot on. My house smells amazing carpets look new. Price was very reasonable.
Chris and Jared will so professional and kind. They went above and beyond what my expectations.
Customer service while getting signed up was a little lackluster. Hard to get answers to some questions/concerns about pricing. Ended up spending more than I thought I would, which I kind of expected, however, the quality of the cleaning was very good, along with the free tile cleaner. Clearly quality products. Talon was excellent and worked really hard on my house. Would recommend.
I didn’t think the carpet was as clean as it could have been
Both gentlemen were friendly and professional. Thanks for the great work! You just turned a first time customer into a repeat customer.
EVERYTHING!!!!
Customer service, scheduling, affordability and timeliness.
The professionalism from start to finish was top notch. From scheduling both appointments (1 for carpets & 1 for my air ducts) to when the guys showed up for each appointment, everyone I dealt with was friendly, polite, answered all my questions, and did a great job. I highly recommend using Zerorez and will use them again in the future.
The tech was fast and friendly
tech was efficient, capable, pleasant, on time, and the result was wonderful.
I liked how zerorez kept to the in time schedule. Also appreciate the efficiency the technician showed. The effectiveness of the product and lasting effects carpet feels great looks great .
My salesman was on time, explaining everything.
House smells and feels ao clean.
Always show up on time, always do a great job, always takes about an hour for 3 rooms, always courteous
Chris Tam is a great employee. Always does a great job , pleasant and professional.
You guys do the best job!
Service was good and cleaning was good. I will be calling again soon to get the rest of home. And when I do I will ask for Carlo to clean it. He was courteous and helpful.
No chemicals.
KENNETH WAS VERY GOOD SOCIALLY AND JOB WISE. I LIKE THE IDEA THAT THE WETTNESS IS GONE PRETTY QUICK. THE PRICE WAS FINE.