based on 35843 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service was great. Rey was amazing!! Professional and friendly as well as knowledgeable. We will use your business again but only with Rey!! He is an asset to your company!!!
Friendly, courteous service reps clearly communicated and handled my request quickly and thoroughly. A massively better experience than I had with other cleaning companies.
The tech was very professional
No residue, fast drying, professional service
Julien V was the BEST! Explained my options, practiced safety by wearing a mask; because of current pandemic. Did a through and professional detailed cleaning of all my carpets.
I will be calling again next year because I can always count on getting my money’s worth.
Thank you!
Zerorez is without a doubt the BEST Carpet Cleaning Company that I have used. Dependable, Efficient, Exceptional Service and Quality Equipment. I would highly recommend them!
The professional service of the tech and how well they know there product’s
Reliability and thoroughness
Very professional. Job well done
Very thorough job and timely service
customer service
Products clean even the worst stains. On time for appointment. Employees are courageous and helpful. Respectful of your furnishings.
It does not leave the carpet wet. The technicians are always on time and very professional.
Its been over a week now and the carpet still looks and smells like it was just done today, excellent job on a tough carpet with lots of traffic.
Nice staff
Zerorez sent a young man by the name of VICTOR .HE was without a doubt the best carpet cleaning PROFFESIONAL CLEANER THAT I HAVE EVER HAD. THE JOB WAS DONE TO PERFECTION!!! WHEN I USE ZEROREZ AGAIN IT WILL ONLY BE DONE BY REQUEST OF COURSE BY THIS YOUNG MAN. BEST CARPET CLEANER AND BEST CARPET PROFESSIONAL CLEANER I HAVE EVER HAD THE PLEASURE OF USING. ALREADY TOLD 5 OR 6 PEOPLE ABOUT THE COMPANY AND OF COURSE VICTOR. PS IVE LIVED IN VEGAS SINCE 1982 HOPE THIS YOUNG MAN NEVER LEAVES YOUR COMPANY AN ASSET INDEED THANK YOU. SCORE 15 OUT OF 10.
The price increased over 15% from last year. Bring the prices back down a little bit or stop raising them so high each year.
Polite and very neat
Arrived earlier than expected. Friendly and polite.
Friendly service and do great work
On time, friendly, courteous, and professional, even with our two puppies.. We will definitely hire him again.
Your area rug prices are ridiculous! I don’t feel my carpet looks any better than when I clean it with my home shampooer.
Workman was friendly and knowledgeable. He explained everything in a clear manner and did a very good job of cleaning our carpet and rugs.
Michael showed me all the pet stains that were from previous renters and our current dog stains. He charged me extra to treat stains. I bought a black light that he recommended. The stains looks exactly the same. There were no odors prior to cleaning. Disappointed in the extra cost. I would like a refund for a service that didn't work. Please advise.
There were some areas that I knew would pose a challenge but Casey delivered excellent results
Our carpet looks like new. Very happy with the technician also
not pleased with the cleaning...carpets were left with staining and outdoor furniture dried with water spots...a credit for master carpet cleaning and outdoor furniture cleaning
Prices were fair but more importantly your Technician was great and did a fantastic job and explained thoroughly what he was doing
Excellent customer service and results.
Thanks for the great service. We were impressed with the job that the cleaning specialist did on our carpet. We will definately recommend your service to our family and friends.