36172 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
fast and friendly!
When the job is completed and the cleanliness of the carpet answers all questions.
The friendly service provider, the friendly operators in the phone and the amazing quality of the service
I like that they don’t use chemicals to clean my carpet and furniture.
Chris was very efficient and did very good. First time we used your service. And we will use you. Again in the future
Very clean carpets, great service
Customer service. Explanation about what he is going to do & why. Keeping us informed.
I always get great service. Fair prices and techs are always professional.
Walls were marked up by the protective barriers which I had to paint. Floors were covered with shoe prints which had to be mopped. Solution whited out our dark grout.
Arrived in time. mike very friendly and helpful. Carpets look great
I am long time customer. Every service has been awesome. Technicians are friendly and very helpful. They do a fantastic professional job. This time my floor and area carpet were cleaned. I am so satisfied with the results. Never disappointed.
Talon was on time, professional, & helpful! He also wore his shoe coverings, facemask, & maintained social distancing.
My carpets are almost10 years old & now they look almost brand new.
Thank you!
SS
Zerorez is the only company that can actually clean and remove stains and spots permanently. I had my carpet, and ten year old couch done. It looks brand new! I only call Zerorez to do my carpets.
your technician did a great job Thanks
We don't need your service anymore RIP off
The zerorez representative that came to my home was prompt, polite, helpful, efficient and curtious.
My sofa is so clean - loved your services and the technician was very nice.
When someone is making an appointment for carpet/tile services AND duct cleaning you should tell them to have the ductwork done first. I didn’t like the fact that the equipment and dirt/dust was on my freshly cleaned carpet and tile.
Carpet cleaning was wonderful. Carpet looked almost brand new. The technician who was working on it was also very helpful and friendly. I am so glad that I got the service done.
Cleaning process left carpets and furniture look new!
I had reservice done by Greg, who fixed all the issues I had. He was nice, knowledgeable, explained what could have gone wrong at initial cleaning, never talked negatively about the co-worker, who’s work he was fixing.
He insured that I was happy with the end result, several times, asking me questions after he finished working on each section.
He wore shoe coverings and used orange plastic corner cover, which was great.
Overall, I am now a happy customer and will use you again as well as recommended you.
Thank you.
They work great--
Your employee was very knowledgeable. He explained why your product or technique was better. He made some valid points about deep cleaning. We will have you back for that kind of cleaning. He was pleasant and worked efficiently.
Quality of service is awesome. The staff are excellent and thorough. Only guys I use.
Great job. Tile and grout look brand new.
Friendly staff and great results!
The employees are friendly and the service is quick and no hassles. And the carpets turn out awesome!
Dries quick
They were on time, very easily changed my appointment time when I had a scheduling conflict, did a great job. Probably saved me the expense of buying a new couch to be honest. Couch looks great. They were quick and cleaned up afterwards.
I like the fact that there is no smell of pet odors in my house anymore!
Victor did an incredible job and you guys should give him a raise!!
Very friendly, very knowledgeable...... and a very hard worker to boot.