based on 36192 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
friendly service person
Great service
The man that came out to do the carpet cleaning was very nice. But...I thought the price was high!! I thought the good thing about this company was that the carpet wasn't wet when finished, but it fact, it was damp a day and a half afterwards, and I had fans on and opened the door.
Some stains not cleared. Paid extra for cleaning grout and sealing it. About 1/4 looks cleaned; the other 3/4 does not. Can't tell if the hall where I asked for the extra guard and paid for it was actually done.
The technicians are great. I've had three different technicians and each experience was awesome. I totally love the way my carpets look after they've been cleaned and the grout cleaning is also very nice.
Been happy with them for many years now!
Would definitely use your services again.
The gentleman who cleaned our carpets and tile floors was efficient, very polite and did an excellent job.
The Company does excellent work, the carpet got cleaned to my satisfaction, the Technician was very polite and did an outstanding job. I was very pleased to get a Company that actually cares about their customers. The price was satisfactory and don't charge you an arm and a leg. I will recommend Zerorez to all my friends.
The service technician was very nice. He did the two bedrooms quickly, and he answered questions that I had. The carpets look fantastic! Thanks!
Kevin totally knew what to do. He explained things in detail and finished quickly. Carpets dried in a nice timely manner.
Thorough efficient pleasant to deal with
My carpets needed cleaning and you guys accomplished that.
The pricing was fair. No hidden costs. Our tech was friendly and helpful
THE FELLOW THAT CLEANED OUR CARPET WAS OUTSTANDING AND HE TOLD ME EVERYTHING I SHOULD KNOW ABOUT CLEANING
The reviews are true and real. my carpet look great.
It would be nice to have a program where clients can pay a set price to have Zeroez clean their carpet on a quarterly basis or something similar.
Received notification when on the way. Addressed all my concerns. Very professional.
Friendly and top notch service. Technician punctual and efficient in work performance...went the extra steps to remedy tough hi traffic carpet areas.
Carpet still has spots. Carpet is a little over a year old.
I like that the carpet isn't stiff after it was cleaned. The tech was great! He called to see if he could come earlier than appointment time. He was very efficient. I also liked the smell of the product. Thank you, it was a very good job!
The technician who cleaned all of our tile was very professional and we are very pleased with how clean our floors are now! Thank you!
Prompt, courteous and professional. Only issue is slight remnant of a stain in one spot, which was disappointing. Otherwise, looks good.
Very good service
Technician was very respectful. He explained everything clearly and was happy to please me in any way he could.
Technician was polite and knowledgeable. Did an amazing job of cleaning chair & rugs! Thank you!
Your team of people are so nice and efficient. I appreciate your pricing and mostly the fact that my carpets look really good. Thanks
There are parts of my carpet that are actually WORSE!!!
On time and a good job done.
Martin did an amazing job!! And he's such a great guy. Everything looks so clean and smells wonderful. Thank You!!!