based on 36205 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
delivered on time. Good job !
I would have liked two people to clean. The young man was excellent but I think another worker would have been better.
The boys that came out were polite and helpful. They did a great job.
Paid more money and got less service
Service. From the the first phone call to the last piece of equipment leaving our home the service was explicit. Our carpet was very much in need of a good cleaning, that is exactly what we received. Thank you.
The service tech was on time, finished in a timely manner and the carpets looked amazing! He was also very professional.
don't know what you use but it is the best and the after scent is so refreshing.
10 out of 10 great professional service
Quick and great results !
great
Great results every time. Stays clean for longer. The tech was great
Our technician, Tahja V. was awesome!! Would definitely have him back and is an asset to your company.
I like your service.
I tried your services for the first time and i was very happy with the outcome plus the professional attitude of the worker that did the job!!
Victor and Martin were on time (actually a little early), were very pleasant and did an excellent job. Victor explained what they were doing as the process went on. We are very pleased with the outcome of our 20 year old carpeting. We also had them clean the kitchen tile and seal it. It looks brand new.
I like the no-soap, no residue cleaning. Representatives are friendly and dependable.
Professional and courteous tech {Chris}
Punctual...actually he was early which was better
Carpets look great
Great quality & excellent service....I’ll only use Zerorez from now one...👍
Polite. Listen to what we want. Try hard to meet our demands.
It's clean without chemicals.
Great service tech, cleaner than any other company smells neutral and clean and fresh dried so quickly
Phenomenal....crushed Stanley steamer et al
The products used and the rug cleaning service was just great!
Very professional, within time frame given, careful and courteous.
Everything about my experience with Zerorez was fantastic.
The technicians arrived on time; they were extremely friendly, knowledgeable, and fast; and I wish I had had the foresight to take before and after pics because the difference is unbelievable.
I actually hesitated on having this service done because our living room carpet was in such bad shape (completely black in some areas) and I didn't think any cleaning could restore them. But I went ahead with it anyway because I figured something would be better than nothing, and I got a total shock.
I really wish I had taken before and after pics for Zerorez to use because our carpet was so, so bad before, and now it looks like new again.
And for pricing. The total cost with an (understandable) extra charge for deep cleaning was only about $150 (with a mailer coupon discount), which was worth every penny. Especially when comparing to the cost of replacing and putting in new carpet.
Thank you so much Zerorez for everything you do and for bringing some new life back to our home. And if there is one and only thing I would change. I would say I wish your techs had business cards or something with their names on them they could have given to me, because, after they left. I realized I had forgotten to ask and I wish I could thank them by name here.
Other than that, everything was great and I highly recommend your company to anyone. And my family will be seeing you on a regular basis now.
Service was fine i am still waiting for delivery of rugs i sent out to be cleaned
Arrival time has been reasonable. Reps are friendly and respectful and they go right to work.
I like the professionalism, efficiency, and effectiveness that the company delivers every time
10
They are always very efficient and effective.
The best non toxic cleaning ever
That our dogs were safe from chemicals in the carpet cleaning fluid, that the technician who cleaned the carpets was efficient but also pleasant. Thank you!