36213 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wil was awesome! Great attitude & service!!
The technician that was sent out from your company was excellent. Based on him alone I will give you a 10.
I was not happy with the general attitude and service. I expected the entire rooms' carpets to be cleaned and was surprised they didn't even clean under the area rug. I did point it out, but there was a total reluctance to complete the job.
You guys need to work on customer service — such small things and they ruin the customer experience.
I'm quite disappointed!
Very friendly employees, quick and efficient.
Our carpets were extremely dirty and they came out terrific for their age. Our technician,
Steve M. was very thorough and so polite and courteous. He was also working at a disadvantage, since we had a small electrical problem the night before and had no power in one
of the bedrooms and the master closet.
I would definitely recommend your company to everyone I know. In fact, I won't wait so long to have my carpets cleaned again.
Thank you for running your specials, it really helps Senior Citizens.
great service and very good cleaning on carper
very pleased with the job John did.
Carpets felt much cleaner after the process. No after smell, and I have three dogs & two cats.
You always do a great job. It dries faster and stays cleaner longer and finally the best is its affordable.
Your service people are very professional and easy to deal with. John was an excellent representative of your company.
Professional and courteous service
The technician was polite and did a great job.
I was very pleased with John's work and his professionalism. He did an excellent job, and I would use him again for any future work in my home.
Quick and simple estimate; excellent service and results. Dries very fast. Love how clean it is!
Isiah was great. Explained cleaning process and pricing structure thoroughly. I had paint splatter and overspray on my tiles and he was able to make it spotless. Previous used Stanley Steemer for carpet cleaning, while they did great also, I'm a fan of Zerorez now. Will use them again for future cleaning needs.
The level of cleaning that was done was outstanding. Reggie who gave me the quote was more than fair and Michael did the work was extremely efficient, professional and polite. Will be using you again very soon for my home.
Great service and great price specials! Carpets came out really good, also had tile cleaned, looks brand new.
I've used zerorez for over 10 years. The techs have been informative and helpful in problem solving. Just letting you know about the process they follow is very helpful. I would highly recommend zerorez and will continue to use their cleaning services.
Great job. My 18 year old carpet was brought back to a much newer look. Very pleased !
great service!!!
Tarhja came in introduced himself explained very professionally what and how he will take care of our carpets did a great job, you are lucky to have an ambassador as Tarhja
Professional, clean, and on time. Would definitely recommend.
The service tech was great
I was very happy with the job as well as John my technician he was very knowledgeable and a total professional.
We never got an advanced call they just showed up. The carpets look great but the bid for marble cleaning was 3x more expensive then 3 other companies
Better price value for tile & grout cleaning.
Kevin was wonderful to work with in our home. The dealings with people scheduling were polite, quick and they were knowledgable. Thank you.
Very complete work. Operator was knowledgeable and polite. I am very satisfied. Thank you.
Excellent service and I love the job you did on the carpets!
Great service and attention to detail. The service technicians are very knowledgeable about exactly what is needed to give you the best results.