based on 36228 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
everything
I love the literal zero residue, and I have used many cleaners over the years - Zerorez is hands down the best, with the friendliest service....On time, on budget and great results, every time!
On time, friendly service. Rugs clean up nicely.
Very happy with your service!
Always very professional and do a great job!
Casey and Greg were great!
Great job in the quality of the cleaning job done on the carpets and tile, just a bit pricey
I'm very satisfied with service- honest , transparent, and reasonably priced. The result is good also- thank you.
First let me say that the guys who came to clean were absolutely wonderful and extremely friendly which I appreciate. I have no issue with them at all. They were on time and quick which was nice. My high traffic areas inside my front door and the hallway did not come clean. It doesn’t look like anybody was even here to clean them. I took a white rag and wet it and rubbed part of it and got dirt. This should not have happened. I’m disappointed with that. I’m not sure how to correct it unless you send somebody to redo the hallway/high traffic areas. The rest of the condo looks wonderful. I’m happy with that just not the other.
Quick response time and very cordial.Did a great job!!
The technician who came to house was friendly and explained everything . Would use him again
Fast and clean
When we called to make an appointment I told the person that the rug was silk and she quoted a price around $300-350. When they came to pick up the rug, the price increased to $572. That's called bait and switch. I should have found another cleaner to get the work done and regret that I let them take the rug now.
The service is the best! Carpet looks amazing after cleaning! Always on time and love R. Ricardo!👍
On time, good work, Victor was friendly.
The carpets don’t look much better today than yesterday before you cleaned them
They did a very good job . They were on time and called prior . I will use them again .
The total job took a surprisingly short amount of time yet my carpets look brand new. Julien was extremely personal while always remaining professional and ensured to give me the best advice to help my carpets dry faster.
Excellent Service technician...so kind, polite and helpful
Didn’t really get the carpet all that clean compared to what you supposedly do when you do your infomercial on FOX5! Also the carpet took at least 24 hours to dry! Instead of 2-8 hours we were told! That is what I was expecting, cleaner carpets & dry within 8 hours.
The cleanest my carpet has ever been
Very professional, excellent job on carpets
Our carpet looks like new again. Your tech's are knowledgeable and the work is done efficiency. Thank you Zerorez!!!
Fast service. Very friendly customer service. The carpet cleaning was very well done.
Prompt, professional, and courteous service. Great results.
Always great service and work from the team at Zerorez.
Always friendly service and they always do a good job.
I feel how clean the carpet after the service. The cleaning staff showed up on time.
My carpets are truly clean, not crunchy like some other companies. Fast, efficient and friendly service. John was on time, called first, and was personable in addition to doing an outstanding job.
How well the products get the job done