36213 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cory got the job done.
The product and process are great, quick in-n-out. Friendly knowledgeable staff! Thanks!
You were on time, you gave me options and very most of all you cleaned my carpet beautifully.
Quick to dry and carpet cleaner was awesome
I love the smell after it is done. Also you all have the best technicians! The carpets look new!
No smell, no chemicals and quick drying.
The service guys were friendly and efficient. My carpet looks and feels great!
Reliable, friendly and always do an amazing job!
Always a professional and great job. Never had a bad experience with zerorez have been using them for 11years. Our technician Martin was kind and did a great job.
Always very professional. Carpet looks great. Really nice job.
Service was Awesome, Juan did a great job, very friendly and professional.
Love the way my carpet looks!!
Fast and efficient
Well there was a itttle area that wasn’t clean; nice company
Timely....Friendly staff....Good quality of work .Affordable
The product and service were awesome! Ryan was great and very knowledgeable. I would and will recommend Zerorezto to all of my business associates.
Best,
Kurt Fioretti
Owner
Adrenaline Rush Slingshot
Friendly and courteous technicians. Explained procedure well.
Very good job, way better than stanley steamer
Very quick and efficient!
On time, easy to obtain an appointment and a very friendly staff.
I appreciate how organized you are! When I originally made the call I immediately got disconnected (my phone error) and just like magic, your company called ME!! When our carpet expert arrived, 1st of all, I was happy to see it was the same guy from last year - (tells me that your value your employees and he likes his job!) The whole experience was timely, organized, emails and text to confirm. Quick, clean, and I love our carpets again!!
The service was easy to schedule. The Rep who completed the service was knowledgeable, courteous and careful with my property. He did a thorough job with the carpet and couches. Will definitely use this service again!
Very professional and friendly
They work excellent
This was my first time using ZEROREZ. The cleaning service was great, soft clean carpets! The technician was efficient and friendly. I would like to see a little more care take with landscaping as you pull the hoses from the truck into the home.
Service was and to the point. Didnt
steve did a very good job on my carpet. very,very helpful, considerate........why I keep calling!!!!!
Great customer service
Booking was easy and specials were offered.
Cleaner Kenneth was courteous and thorough.
The rugs, tile and grout look AMAZING, even after all our dog issues!
Quick-drying and no sticky residue feeling.
Have used them before and will definitely use again!
Thanks, ZeroRez!
This is the 2nd time I've used your service. I would rate the first experience as a 10, there were a couple of minor problems this time around. Upon arrival the equipment on the truck was inoperable causing about a 45 minute delay for another truck to be dispatched. Considering this was the first stop of the day, it seems reasonable that some sort of inspection should have been done before the truck left the office. Even when the new truck arrived there were problems but things eventually worked out. The tech was polite and apologetic throughout the process. I'm pretty happy with the results although It seemed the tech was in a bit of a hurry to make up for lost time. As a result, a few spots were missed here and there. Nothing major. Some spots in the tile grout were missed, last time it was cleaner. Overall I would recommend your company as I chalk this experience up to faulty equipment.
Spots never return, techs are educational and careful with our home. We've used Zerorez for
over 12 years...twice a year...love 'em! try them!