based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was professional in his attitude and work, Annalise’s what had to be done, and did it. The solution and equipment cleaned areas that we thought would never come clean. We will use your services again in the future.
efficient polite and quick
Our tech was really friendly and communicated well, and also provided a lot of professional insight about the process when asked questions. Didn't push for unnecessary upgrades, after suggesting, and offered an alternative that kept our budget in mind. The job was fantastic as well.
Iam pleased with the results and service as always will only us Zerorez Corey was great
The young man was very professional.
I like that chemicals are not used in the cleaning process...when my carpets are dry, they are soft and not crunchy.
All of your staff are extremely courteous and professional. Derek was the gentleman who came to our home this last time and he was was Awesome. He got right to work and did an amazing job with the utmost professionalism!
Thanks so much!
Sheila
We were told we could walk on our clean carpet in about 4-7 hours. Try three days!! The carpet stayed wet, then damp for three straight days! We opened windows to help it dry. We turned up the heater to help it dry. Three days!! My husband says he can still feel damp spots through his white socks in some places, like hallways...this is the fifth day since cleaning....
I need a receipt
Our floors look great! Awesome communication and service from our technician, Zak!
Professional service by the two men who came.
Extremely professional and efficient service! Have used them for over 6 years and would highly recommend! Thank you, ZeroRez
zach was great
informed what would happen
explained everything
did a great job
will ask for him again
thanks
PROFESSIONAL AND RESULTS IN YOUR PRODUCT
No fragrance! Nice serviceman. It was much more damp than the last time I used you. The entire house felt wet. I woke up the next morning with damp curly hair. But it’s beautiful now.
Did a great job on my carpet … stains gone & looks almost new … thanks zero Rez
There were still a few marks on my carpet
I like that you don't have to wait all day for it to dry.
Timely, professional, expert service from Victor. Superior results, hands down!
On time, professional, fair price, efficient,
very thorough
Your employee was on time, courteous, professional and the carpets came out looking fabulous. Price to clean carpets very reasonable.
This was a great experience! Reasonable prices and Victor did a fantastic job! The floors look wonderful!
Great service! Two men showed up, efficiently did their job leaving my carpet as clean as it can be.
This is by far the best carpet cleaning company I have ever used. Our tech was amazing, hard working , efficient , and truly professional.
I used another well known company last year, never again. This is my forever company.
The crew did an excellent job shampooing the carpeted stairs. I was very pleased withe the tile and grout cleaning in our den, and hallway, but not satisfied in the kitchen area. After everything dried the kitchen area showed many stains that I felt could of been scrubbed with more attention to this area.
Professional workers and spent time till everything is clean!!! Highly recommended!!
Our rug looks great every time it is cleaned by zerorez.
I have always been happy with your service in the past, but this time there were issues that were a problem. Primarily, the carpet was "crunch" when dried, and there were a few places where the spots were not removed. These were not really problem spots, just normal dirt, and they should have been cleaned.
Your technician arrived well within the window of time scheduled. Very polite, helpful and professional. Our aging carpet looks great!
Carlos was very attentive to our home and was a very hard worker. He explained what he would be doing and thoroughly explain the billing process.
It was very easy to make an appointment to have our carpets cleaned, and we used a coupon from the newspaper to obtain a discount.