based on 36786 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional service. The Rep. explained the details of the work and was conscientious.
Courteous and an asset to your team.
Floor looks so clean.
Thank you!
Always upfront with pricing and what they can and can't do. Don't make promises they can't uphold. Friendly, professional and gets the job done. This is my 2nd timing using Zerorez and I'm happy with the service I received both times and I will definitely use them again and refer them to friends and family. My carpets look great!
I have always heard about the amazing work Zerorez does and how well carpets are cleaned. My carpets only slightly looked cleaned after they had dried and I only focused on the high volume areas. When I called I was not told that there was a special first-time rate and I was okay w that due to reviews I have heard but I think I'll do some more research next time and go w a different company.
Great price and great service!
My house smells like dirty water, I’ll never consider zero Rez again
Cleaned quickly and professionally without harsh chemicals or flowery odors as my family is allergic. A light citrus scented cleaner was used and by the next day the smell was gone.
The carpets look great!
Friendly staff and carpet looks great! Price was a little high but maybe they offer discounts on next service. Would use them again! John was great !
Professional employees. Excellent product. Very pleased.
EVERYTHING! Friendly, knowledgeable team members. Very professional. My rugs came out looking like new! Thank-you!
On time, worked fast, carpenter were cleaned very well.
Good Service and Customer Service , except this time , forgot to clean walk-in Closet , Misunderstood that I wanted it done
Amazing!
I'm satisfied with the service. However I am concerned with the increase in cost of the job this year over the last (3) years for the same service.
Don Last name removed
The guys were very nice and professional. They did a good job and my rugs never looks so clean!
The Zerorez process works wonders even on a rug that I thought for sure I would have to throw away!
Rugs and sofas dry quickly too.The technicians are courteous and efficient and practice Covid restrictions. Chris had handled our service call twice before, so of course, we requested him to come a third time.
Very satisfied with the results!
Great technician with my lastservice. Best ever and can’t remember his name
THE TECHNICIANS BOTH SEEMED TO BE IN A BIG RUSH. IN AND OUT ,NOT DOING A VERY THOROUGH JOB.. YOUR ADVERTISING DOESN'T LIVE UP TO ITS PROMISE... DON'T ASK MARY!!!
Everything.
Steve was very friendly, professional and did a great job on my carpets and couch
Always professional and great to work with!
Julian did a great job!! Very thorough and helpful!! Thank you ZeroRez!
Your technician gave me options, and did his job, NO pressure I will use Zerorez again
Bob Gonzales
Chris called before he arrived (on time), was professionally attired and masked. He completed the job quickly and our carpets look great. He also cleaned a small patch of our tile which convinced us ZeroRez will be our choice for tile and grout cleaning.
Michael was awesome. Glad he was the one who cleaned my carpets and showers professionalism throughout.
It was fast and easy. Thank you!
I was never told to vacuum before my carpet cleaning as this logically makes no sense to me. After my Carpets dried, I noticed debris along the edge of all the walls in the rooms where the cleaning took place. I then did a general vacuuming with my home vacuum and filled up my tank several times with dust and debris. When I told the rep via text of my issues, he or she was not helpful and said that the 100% satisfaction guarantee didn't apply to dirt and debris which seemed misleading that my satisfaction only matters for certain things.
While the tech that was in my home was friendly and quick, he also did not ask or mention the vacuuming.
On time, efficient and friendly staff, good job cleaning
Karla Cox
Expensive, but well done. Carpets look as good as can be expected for the age.
They did a really great job and everything is so clean now! Thank you
Gary was very nice and did great work! Because of him our couches look brand new! Thank you!
Consistent excellent service