based on 39624 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet was wet for at least 10 hours or more. Water didn’t get extracted properly in my opinion.
Charged me for 600 square feet of tile when it was under 450!
Very professional they explain everything
Easy to schedule and showed up on time. Prompt and Courteous.
Fast Clean service
Zero Rez is my go to for carpet cleaning. The job is always done at a very high level. Jordan called in advance. He showed up on time. He was personable, knowledgeable and clearly showed that he cared about my concern over spilling a drink on my carpet. I was very concerned and he helped me calm down and feel confident that he could get the job done right. And boy did he. Way to go Jordan.
I LIKED: YOUR REPRESENTATIVE WAS RIGHT ON TIME, WAS PROFESSIONAL, AND MOST OF ALL, VERY RESPECTFUL. YOU HAVE AN EXCELLENT EMPLOYEE AND SHOULD REWARD HIS WORK ETHIC!
We only use Zerorez for years. Very happy 😊
Seemed quite expensive for the actual service. $600 to clean 4 rugs seems excessive for only 60-90 minutes of work.
The best part about your service is how clean the rugs looked after Tracey was finished. Not only that but he was amazingly fast and thorough. You could not ask for better in the product and service that I got for the carpet cleaning. I would recommend Tracey and Zerorez to others!
Look zeroes is the bomb love the product they use my carpet are so bright and clean and the drying doesn't take too long to dry
Major does such amazing job taking care of my carpet love his people skill his smile and doesn't rush doing his work and also give you a call when he is on his way so Zerorez I salute you for having Major On your team
Tony storm walker which cleaned my carpet was the best.
Ricky got it very clean
My technician Mike Brown did a wonderful job on some tough stains. Would highly recommend. Will use again..
Very professional and great cleaning service
Richy was prompt, called before he got here, explained the process, completed the job quickly and my stairs look great now! Thank you
Brayden was great. On time and professional
And very friendly. Best part, my carpets looks fantastic! Thank you.
I was so impressed, Daniel had the best customer service and my carpets came out amazingly clean and beautiful.
Generally good work by tech, Ricky, but some nooks/crannies left undone. I expected a more complete job.
Tony is a good man and did a great job.
I'm very pleased with the results.
Thank you
Great customer service
Good job!
Our carpets feel very clean and it smells so fresh. I can't remember the technicians name but he was very friendly and communicative. Very good experience.
Showed up early and got right tobwork. Friendly, professional. A job well done. Carpets look greatBb
Friendly and knowledgeable technician. My carpets look great! I always use zerorez and never anyone else!
Mikey was great, knowledgeable, friendly, informative. On time, explained the process and then got on with the job. I like the idea of no residue. It has just been since Saturday that I had the carpet cleaned. We'll see how long it lasts and will decide at that time.
We have heard about Zerorez for years. We did check out some other well-known companies before deciding to go with Zerorez and we are SO glad we did. The tech knew his job and he took the time to explain everything he was doing and why. Personally, that was the most important and enlightening part of his service. Thank you Zerorez and the tech who cleaned our carpets. We will definitely be in touch when we need you again. -Fred and First name removed
How great your product and staff are.Braiden went above and beyond.
Cleaning was not impressive as expected. You did a better job in the past.
I like the fact that you don't use soap or other chemicals on the carpets when you clean them.
Fast booking and exceptional service!