based on 40958 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very clean carpet and outstanding cleaning crew.
Your name, Zerorez, indicates that your company believes your carpet cleaning process leaves behind zero residue, but my carpets were crunchy after they dried, indicating the opposite. The smell left behind from the disinfectant was overwhelming and nauseating for hours; I could hardly stand to be in my home, and I certainly didn't want my one-year-olds in there. In general, I felt the price was a bit high for the quality and was just generally unimpressed.
We have used Zerorez for years and are always satisfied customers! I scheduled carpet and upholstery cleaning for my elderly Mom who’s husband just passed. Steven and Andrew came to the house and were so kind, informed and accommodating! I know my Mom will also recommend Zerorez to her friends!
Diane
Reliable service, excellent customer service
No chemical smell
Our carpets look as good as they did when we first moved in. I wish we would have called on this company earlier, it was worth every penny. Your tech and his assistant was knowledgeable and friendly. Thank you!
They get my carpets clean.
Cory the technician was very good
ZeroRez literally made my white carpet look brand new!! Other carpet cleaners were not able to remove several pet stains, but ZeroRez was able to! I would highly recommend them.
Quick Efficient
safe, effective, reasonable cost
Professional and respectful
One word…AWESOME!
The personal that came out to my house were very professional very clean very proper, Did an amazing job. My air vents, Air duct and dryer vents are working perfectly great. Just want to say thank you for to the Zerorez employees that came out and did outstanding work at my home
Tracy did a stand up job and he was very cordial. He deserves a raise!
Mike Cygan
There was white soap residue all over the tile floor. I spent an hour after they left cleaning more. For $900 I should have to clean again after unpaid to get tile cleaned.
The technician was great. Thorough, careful,polite and was a pleasure to work with
The tech Ricardo N. did a wonderful job, the carpet looks like new. We will contact Zerorez when the carpet needs cleaned again.
Extremely professional and my carpets look great!
Our rep was an exceptional reflection of your company!
I was concerned about stains in heavy traffic areas, thinking they wouldn't come up. But the tech, Ricardo, recommended using the heavy duty machine for the job. My carpet looks wonderful and is its beige color again instead of dark gray and we couldn't be happier!
Process works well
Clean carpets and upholstery that dry quickly.
Victor and Theo did an excellent job clearning my carpets and tiled flooring. We did a thorough inspection after they were finished. Victor gave me great advice on how to take care of my bamboo flooring, the carpets and tile floors.
As I mentioned from start to finish the customer service was TOPSHELF. I appreciated all their help and knowledge. This process was enjoyed! And I loved the smell of the products used and even though I didn’t own the house I moved out of I really wanted to leave there knowing I gave the owner my best. Lol I am sure they don’t care but I did. It was a pleasure Martha and Derrick! You both Rock!!
Technician, Major G, was on-time, courteous and professional. You can't beat the price and there is no crunchy residue in my carpet. I recommend Zerorez to everyone. I have been using Zerorez for over ten years now. All of my family members use Zerorez because I recommended Zerorez to them.
Steve did a wonderful job with the floors and furniture. He is a really nice guy as well. Will use Zerorez again.
The man that came to clean our carpets did an amazing job!!! We’ll definitely use you guys again in the future!!
Used them a few years ago was happy so used them again in new house
Steven was very nice and professional. Great service. Would recommend.