based on 36819 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Much better looking than the yellow truck
What is done is what's expected.
Technician was very professional and provided a lot of great information about how to extend the life of our carpet.
Carlos was polite, professional and did an amazing job cleaning my carpets. They look like new.
Punctual,
Knowledgeable
Dries quickly
Hey! Tracey was a great guy, so I hope this doesn't get him personally in trouble. But my wood floors were soaking wet with soapy water after he cleaned the sectional couch. It took a lot of moping and drying for me to clean it up, but there is still some residue left. I was pretty disappointed with that. The couch is good, but, man, there was a mess to clean up on my nice wood floors.
Efficient and great pricing.
Troy was a very good representative of your company . He was on time respectful and did an outstanding job.
Awesome job Daniel!!
Very efficient!!
our serviceman was very professional and removed very large stain in our carpet
Stop trying to charge more when you get to my house. You've been here three times, the square footage did not change.
Derek did such a great job cleaning my carpet. I rate him a high 10. Also very knowledgeable regarding my future carpet purchase hopefully in the next six months. He was extremely nice. Please keep him with the company. I've been with Zerorez for 10 years now and must say he was so good and the best to date. Will request him NEXT year. Marion Freitag
Th e pricing is totally unfair and changes with the wind.
The nice young man that came to my house was fabulous he did a good job on the couch and rug.
The bad thing was they left dirt and water residue all over the floor in the living room and bedroom I had to redo all the floors with vinegar and water to get it up nothing was put down to protect the floors when the couch and rugs were done.
Super nice and quick.
Service is on time and very affordable for the whole house cleaning. I like that they used a citrus scent on the rugs. My whole house smells soooo clean and fresh. I also like that the quality of the cleaning is above others. I have used zerorez in the past and will continue to use them for the cleaning of my tile and carpets. Thank You again.
Willie was professional
1 service person is unreasonable and not fair to the customer. I spent hours moving everything back and forth so that the person could clean. If I wanted to do all that work I would have cleaned my carpet and tiles myself Instead of spending $400. Also the service person spent way too long trying to get me to spend $800 for a carpet and tile clean. That amount of money is absurd to clean a small condo like I have.
Good service, always carpet let clean.
Everything was very clean I can see the tile lines now. The carpet looks brand new.
We love the end result of our carpets, the quality and professionalism of the employee and the information of future services if we so chose.
Fast drying
When you finish cleaning my carpeting it’s clean
New equipment and beautiful job but I think $500 for a few hours work is very expensive.
Greg was professional and thorough. I've already booked another Seevice for the house I'm
moving out of.
Great service
No chemicals
Carpets feel and smell great after cleaning. Technicians are always professional.
Technicians are very professional the work is well done and it makes my carpets look like new
Eric (I believe was his name), was very professional, knowledgeable, and friendly. He worked with all my requests and gave me good deals on all the services I needed done. Took a little longer than stated, but that was ok. My only concern is that I paid for the highest cleaning service because I am guessing these carpets had not been properly cared for in a long time. I rent and have only been here 6 months, so I have no prior knowledge of the previous tenants upkeep. With that said, there was still a slight trace of the odor that made me call in the first place. I am not blaming that on the company, more the lack of care from the property owner and previous tenants.
Professional, timely manor, thorough job.
Returning customer!!