based on 40958 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
carpets look great
Tracey did a fabulous job on my carpet. It looks brand new...and I was going to have the interior of my car cleaned and did even that...I was so happy and your prices are very reasonable. Not all the dog fur from my German Shedder was possible to be removed, but hey, it looks 100 times nicer 😏
Good cleaning and nice staff
Fast friendly good job
Fast affordable and great job. Professional and polite.
Your representative was well trained and did a good job. The only problem is your style of invoicing, which I had to call up and ask about. The fact of invoicing one price and giving a credit is offensive to me. There are also terms used like "Level One" which are meant to confuse the purchaser. You run a good business, don't get me wrong, but you are falling victim to the type of marketing that will someday obliterate trust!
Have used Zerorez several times now and have not been disappointed. They show up when they say they will and do an excellent job. I wouldn't call any other company to clean your carpets.
Great job. Friendly service.
This time the service was very very good. The young man did a good job. There is nothing that he needs to do to improve.
The rugs and the tile are great., especially the grout. I am very pleased . It is a 10
The two men who cleaned the carpets were very professional.
Tech was very knowledgeable and friendly. Carpets look so much better.
Carpet cleaning method
Wil the technician is friendly and does great work you have atop employee ialways request wil
My technician was great! So nice and did a great job!
The job was done to my complete
satisfaction!
Clean floors
On time verykind went over what he was going to do I was very pleased at the results
Michael was very helpful, knowledgeable, he showed us how the carpet looked before and how it still had urine stains. Upon completion of the work the carpet looked fresh and smelled clean. ..thanks!
Will arrived on time, moved the heavier pieces of furniture that were too heavy for me, and he was very informative about other options that I might be interested in. He did a very good job and the carpets look amazing!!
My carpets come out really clean!
Timely, fast work, and clean.
Great customer service
So pleased once again with the professionalism, efficiency and friendliness of our most recent tech and the service he provided in getting our home move-in ready—thank you so much for the stellar service we’ve come to expect from Xerorez!
Best carpet cleaning ever.
They did a fantastic job, and was very communicative and friendly.
Angel Great job, on time, Technician professional, respectful and friendly. Considerate.
Thank you!
It was quick, and left our carpets spotless, your employee was polite and moved quickly to complete the job, definitely will use again and recommend to others.
Zack is great
Kanoa too
great air duct cleaning
and after clean up
very glad to learn of more preventive
filters and disinfected sprays that could be used
and were with my ok
air quality at home is much much improved
Guy was friendly and professional . Did a great job but failed to tell me when he moved back a furniture item that a piece of ply wood fell off. I saw it after he left. Now I can’t figure out where it goes! He could have just told me, at least I could fix it . Not saying anything now makes me doubt him altogether . Being upfront and honest is always the best move .