based on 40958 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet cleaning was excellent but noticed day after during cleaning of walk in closet the younger worker (only one that went in) had to have “stolen” an alarm radio and a black leather men’s purse with contents unknown; a phone call next day to manager seemed to be quite “unperturbed”.
How could he not realize something like an alarm radio would not be missed ?.
The service was great and the rug is the cleanest it’s been since it was installed.
EXCELLENT SERVICE !! JT EXCEPTIONAL TECK. CARPETS LOOK GREAT. 5 STARS
Prompt and was able to remove stain. I thought it was a bit pricey. Did my bedroom and removed the stain in the adjoin carpeted bat.
We are very pleased with our floor cleaning service. We originally only wanted 2 rooms of carpet done but he did an area of tile to show how it would look and there was a huge improvement. We had him do all our tile and it was such a good decision. Our tile is 16 years old it it’s the best it has looked since we moved in. We have had it cleaned before but it did not look this good. Our tech was Steve.
I was charged double what I was quoted over the phone and my baseboards and walls are trashed after I asked him to be careful
Michael and Richie were amazing and their product is superb. I had recently moved into a new home and the construction crews had left the laminate floors a mess. Michael and Richie came in and in an hour my floors were sparkling clean and I didn’t have to worry about chemical smells or the possibility of having any breathing problems. I highly recommend Zerorez
Your service was professional and quick from booking the appointment to the service itself. I was very appreciative that I was called to see if I would be ok with an earlier time due to a cancellation. Major came and cleaned my carpets and was so nice and professional. The price was good and I would definitely recommend your company!
Excellent Communication. Swift with their efforts. Customized each room and soil level.
Lot’s of questions are asked to
It seemed to work fine I could see it pulling all the dirt out of my carpet
Prompt and courteous technician was efficient and finished results were great. All at a reasonable price for clean carpets!
Your technicians do great work.
Polite, knowledgable staff. The product dies what it says it will do.
Every technician that has come to my house has been polite, knowledgeable, and punctual. Literally could not ask for more.
Considerate workers and no residue
Danial was awesome and very informative.
Will the team member who did the service
Great service
The service was great! It was very quick, and my carpet looks and smells fantastic. My technicians name was Victor and he was very professional and friendly.
Tech Steve that is “scuba Steve” was amazing. Great customer service.
Thorough, friendly, professional, knowledgeable
Fast easy service - no smell at all!
Tracy who did our spas was very professional, courteous and thorough!
Technician was very timely and efficient. The carpet looks great. Thank you.
Got appointment the day after calling. Tech very courteous and gave us all the information on what he was doing and the cost. Did an excellent job cleaning the tile and grout
Our technician was courteous, on time and did an amazing job.
Prompt, reasonable and efficient.
Everything was good the gentleman that did the shampooing did a fine job the only thing I was aggravated about was I should have told me about the pet fee up front
The 2 folks who came to clean our rugs were simply outstanding individuals! I was very comfortable having both Major and his delightful "sidekick" in my home. So sorry but I do forget her name. They were both professional, well spoken and did an outstanding job of cleaning our rather "neglected" rugs.
Special thanks for sending this team to our home.
By the way --- we have not yet received a copy of our receipt that Major said would be sent out to us from your office via E-mail. Thought it might have come with this message.

My sectional is not clean