based on 36814 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, fast, honest service and the best carpet clean out there. Dries quick, smells great, no junk left on my carpet. Just fresh and clean. Will continue to use and recommend!
Your technician was very polite. I appreciate that they look well groomed and ready to work with a positive attitude. Dante was very polite. He did a great job. Thank you for the great work. My carpet looks and feels great. I do like that you call and confirm too. Thanks for a job well done.
Good, timely, & professional service.
I like the idea that Zerorez does not use artificial cleaning products. Our carpets get very clean and they dry quickly. The cleaner was professional and efficient.
There are still so many spots that did not come out.
Whatever chemicals are used do not work. I would have liked to been told about potential spots that could not be removed. Was not impressed with the science behind their cleaning products.
Be honest when the customer calls and tell them everything about all the upsell and markups when they get to the customers home,never told me 35 $ a room was for only 200 sqare foot room either
Nice people and my carpet looks great!
Great job
I had my tile/grout cleaned as well as my carpet.
Had 3 dark spots on family room carpet that 2 other carpet cleaners said was embedded for last 3 years, your carpet cleaners got completely out, Wife & I were completely happy
I would suggest that you have a link with your invoice so that I can pay with a credit or debit card online.
Technician arrived on time was pleasant, courteous and thorough. Completed work in a satisfactory manner.
The staff is great and the product is excellent.
Carpet cleaning guy was excellent and did a great job
On time no up sale much extra work done at reasonable price overall good quality
Steve did a fantastic job
Carpets and tile came out great.
Great technician. Attentive, thorough, and efficient. I would definitely request him again and refer him to others.
It gets the job done
Great employees - efficient and well mannered
Service, results, environmental aspects
The gentleman that came to clean my carpet was very pleasant and did a wonderful job.
Thank you for your hard work.
Haven't had the best experience the 1st several times, this last carpet cleaning was literally the best I've ever had, My carpets were cleaner than ever and the Tech was absolutely amazing very professional and knowledgeable. Very happy!
Fair priced!
The technician was very helpful in explaining the services and the carpets, which are original install from 1999 look great! Job well done!
Ted
The non use of chemicals.
Awesome job
They are on time, my carpet feels clean not crispy.
Price seemed very high for less than 1 hrs work. $245.
Job was good.
MAJOR arrived early, respected my home and request. Very friendly 100 times over will use again.