36814 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional serviceman and results look amazing!
The guys were great and cleaning was good. But we had two really bad pet odor spots and smells are still there. Was hoping all the deodorizer added to bill.would take the smell out. But it did not. Thought with all the commercials I watched it took it all out. Thanks First name removed
Fast and good
Very thorough
Did a great job on our carpets!
Good service.
They did a great job, my carpets had old stains and it looks really good now.
The cleaning from Zerorez brought back life to my carpet that I didn't think was possible. The team was knowledgable and helpful.
You should know you have to come back because there are yellow lines in my carpet that need to be removed. The cleaning process left these in my carpet, and I hope that when the tec comes back out that he can get them out.
Everyone we have had come do our carpets have been great. Last Friday was no exception. I can not remember the guys name, but he was great! We love using you guys and even better, we really like the exceptional customer service. Great job all the way around!
Eric did a superb job. He displayed a professional approach in answering my many questions,
and accomplished the job at hand in a timely and excellent manner. Thank you so very much.
Everything….
The carpet looks incredible when done. Service technician (Cory, this time) polite, efficient and knowledgeable. With his expertise, I upgraded to the bio product which really helped clean up after the pets in my house.
Everything smelled fresh and clean and looked beautiful. The technician was knowledgeable and very nice.
good, quick service
Victor was great. Courteous, knowledgeable and explained what he was doing and how to best care for the tile floor going forward. Will definitely use ZeroRez again.
Thorough and clean. Technician very good!
Very knowledgeable fantastic job very friendly and answered questions I’ve already referred you to a friend of mine send her name and number I will see you again soon
Used before
Your staff and their professionalism
He was very nice and polite. Service done quickly and efficiently. Clean
Nice job and worker was very friendly and professional!
Service was quick . Tech was friendly .
However didn't appreciate the quote Being way more than what was quoted on the phone without add ons
The service was great. This company is simply the best!
Our tech was the nicest and friendliest ever and our carpets look amazing!!!!
Excellent sevice. Stains in carpet are gone.
Second time I have used their services. Technician explained what needed to be done to get best results. Good job & good price.
The carpet stays cleaner longer than with other carpet cleaning companies
Good service and professinalism.
Steven did an awesome job. Everything looks great. Very personable young man.