based on 36813 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician and my carpet is so clean.
It seems you have cut back on your cleaning agents. In years past, when we used you, the carpets were all brighter. This time, the carpets looked duller and not as clean.
There isn’t another carpet cleaning company I would use.
The technician was thorough, professional and courteous. It was easy to make an appointment and my time was respected. The service rep was friendly and accommodating.
The carpets look clean but has a funny odor doesn't smell pleasant
Great service
Environmentally and pet friendly
The job was well done
And TJ was very polite and helpful
After you done your magic on our carpets, they look brand new again.
Thank you, Zerorez.
My carpets are very clean and smell good.
Michael did a great job getting my carpet and grout cleaned out. He was professional and easy to work with. Will definitely recommend Zerorez.
No harsh chemicals
Carlos was very personable and efficient. He did a great job. There must be a company policy to always hire respectful personable employees. Because they always are. We always use Zerorez because my husband has a pulmonary illness and your product does not irritate his lungs.
Gloria V
We had Zerorez clean our carpets a few months ago and they did a very nice job. Therefore, we also had them give us a quote for grout and tile cleaning, which they just finished this week. Carlos did an excellent job and we are very happy with the results. Would highly recommend.
Great service and great price
They do a great job on the carpets and they were done in about an hour. The dirt marks are gone and my carport looks brand new again.
We like the product you use to clean...no spots ever return. We also like the fact your techs take very good care to protect our walls & corners. Still good service after at least 13 years with Zerorez.
Always professional and polite and job well done
On-time arrival, fast and efficient service, cost less than competitive companies. Carpet cleaning changes (area rugs instead of a room) accepted upon arrival. Best appearance of carpet after 3 days than any competitors.
Quality of work and professionalism.
The professional and efficiency were top notch
I like that you are on time. Listen carefully to requests and due your job quickly and competently!
Did a great job, and explained options very well.
Just to make someone aware...After my service guy sprayed the cleaner on the carpet ( and apparently over-sprayed onto my adjoining tile, he asked me to show him a spot on the carpet. As I walked over I slipped on the overspray of the solution and took a hard fall on the tile.
So that something like this doesn't happen again, it might be worth having a discussion with your technicians.
Thank you.
Professional - efficient - thorough!
Thank you great job. Excellent service.
GREAT
I was able to be scheduled the next day, and it only took Steve less than 90 minutes to finish.
I still have stains in my carpet and paid 249.00
ZeroRez people are super professional and do a great job of setting expectations upon review. The result is cleaner carpets.