based on 40953 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looked horrible but after Tracy did my carpet my god so so much better cleaner. I was a little skeptical I had someone come out 5 months prior but by a week my rug looked basically the same. But not this time thank u again awesome job. Tech was also.very polite and explained whole process kudos to him definitely 5 star customer service
I've used Zerorez numerous times and they always show up on time and get everything clean. Great communication through the service.
It’s amazing how clean the carpet is! Ricky was very professional.
Quick and easy scheduling, driver arrived in correct timeframe and was friendly and efficient.
good work, easy to schedule, professional staff
Paid $300 for steam cleaning my sectional... Joe added bio something to get the pet odor out and unfortunately none of that worked... Couch also felt crunchy afterward. 😢
WILL AND SOL WERE GREAT AND DID A GOOD JOB.
A $35.00 per room quote ended up with a $700 bill so was disappointed
In the phone operator not being more up front.
your representative was on time and the cost of your service was very reasonable
Was very pleased with the whole experience from start to finish!
Non-toxic
When I scheduled my appointment to have my carpets cleaned, I requested Daniel. He cleaned my carpets last year and did an amazing job. On my recent cleaning he called to let me know he would be coming early, He had an another fellow with him, they were a great team, professional, friendly and did a great job. I highly recommend Zerorez, I have used them for years.
Yes my carpet is white, probably harder to clean! I can still see where the spots are and he told me they will probably come back, also ask me when I was gonna have company again, why? Sorry but really disappointed in the results, you could still see the spots as he walked out the door that the time he was here was maybe 45 minutes!!
You all did a fantastic job
used you before
Prompt on time, technican very helpful and all areas were perfectly cleaned.
The tech was polite and efficient
Easy to get an appo8btment
Everything
carpets look great !!
Great results and friendly staff
After paying so much and having the floors cleaned, there were marks that looked like cloudiness in certain spots. I called the technician (who was really nice - great guy) and he came back and basically used a mop and water to go over the spots.
I liked the technicians but thought the product was terrible.
Matthew was knowledgeable and pleasant. He did a great job
Availability is good, and the professionalism and speed at which they get the job done is great.
Great team. Professional, arrived at scheduled time. Corresponded prior to arrival. Clean informative team. Will be calling regularly from here on out.
Tracey was quick and efficient. He was careful not to step on our wood floors without shoe covers on. He was also very pleasant and did a great job. Our floors looks better than they have in years!
Great service from start to finish. Travis and representatives at Zerorez was very helpful, professional and kind. My 16 year old carpet now looks fresh and clean. I appreciate great customer care and service that didn’t cost me a fortune.
Technician seemed to know how Zerorez was formulated and took the time to explain how it works. Very nice tech. My only complaint is I felt he hurried to fast and left a few puddles of water on my caret.
Zerorez did such a great job on our carpets! They look brand new!
The service man was friendly and knowledgeable.
We love the service you provide. Our carpet is always cleaned and smells great. Our technician Ritchie was awesome.