based on 36808 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are so pleased with the way our couch looks after being cleaned by your employee. Our couch, which was looking so awful that I was embarrassed to invite people over, now looks brand new!
Zerorez is the only cleaning company I'm using from now on.
I hope you operate in San Diego, CA because I recommended you to my daughter who is in dire need of your services.
The young man who cleaned our couch and area rug was very polite and explained what the product does and about the protectants too.
Thank you, Zerorez!
professional and knowledgeable
Greg was prompt, professional, and did an awesome job.
Very prompt and professional . Will keep using them from now on. The best experience .
Corey does a good job
Like the way my carpet was cleaned and the young man was very professional and polite he did an excellent job
I have used zerorez before and the carpet dried very quickly but this time the carpet was cleaned by 10 am and was still wet the next morning. It should dry more quickly then 24 hours for sure. I
Regarding tile cleaning, I found mineral deposit water marks after service that I had to clean up. Other than that, the service was good!
Did a great job getting our carpet and upholstery clean!
Value of service.
Knowledge and friendliness of person doing work
Lasts longer than other services I've tried
I have used Zerorez in the past because they are a great company and highly recommended.
The service technician, Wil G,. was great and explained the process and recommendations for carpet and tile care between the professional cleanings.
My carpets and tile are SO MUCH cleaner!!!
Very professional service, great pricing, thank you!
Great service and a great product. Had a lot of cleaning to do after a remodel and now my house looks and feels great.
Main reason for service was to clean stairs. After carpet dried, noticeable dirty strips were left on the edges of the carpet, especially on the landing. Technician was nice but felt the service was rushed. He guessed it should take 45 minutes and was there for about 20 minutes.
Prompt response
Easy scheduling
Great service
The gentleman was friendly, alert and attentive to details.
I like that after the carpets are cleaned their isn’t a strong odor of cleaner left behind. I also love that our carpets don’t feel stiff afterwards either meaning that most of the product has been lifted out of the carpet
Professional and courteous
Clean - not rushed service - careful with household items.
Very clean end product! A bit expensive but worth the extra money with the results you get.
They arrived on time, explained everything in detail and did a good job, including paying attention to any trouble spots I pointed out. Very friendly and professional. I have used ZeroRez in the past and will use them going forward.
Excellent customer service! Carpets look amazing!
Great customer service. Carpets look amazing.
Always very nice and they leave my carpet looking like new
Did a wonderful job of cleaning the carpet and tile floors and carpet was dry in 6 hours
Prompt, professional service. Pets are acknowledged and respected. Carpets look like new
Friendly staff and did a good job!
On time
Professional
Explained any potential issues
End result was fabulous!!!
Major was wonderful, my flooring looks great and so do the carpets in the bedroom. I have 2 very large dogs, so flooring does get messy.
We had a super guy here that did a fabulous job!