based on 39997 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality of service, communication, service agent and timeliness’s
Extremely happy with results. The young man was professional and explained exactly what he was doing.
Clean
Always great service.
You did a good job except for leaving a “wrinkle” across the center of one room….
I do not recommend businesses to anyone as I don’t know enough about their work to offer a recommendation
We spent alot of money..3 rooms and a sofa, love seat and recliner...plus extra for 2 pet areas and not even a week later spots came up like it was never done...only areas that look amazing are the 2 pet areas ...I need you to please satisfy me with this job..please and thank you.
Service tech did an excellent job!
Fast, efficient, and the product is safe and smells fresh.
The gentleman who did the work was exceptionally polite, friendly, and competent. He was prompt and without delay got busy. We had three area rugs, a hallway and 14-stedp stairs to clean. They were immaculate when he finished.
Excellent service and excellent results! Highly recommend!
Wonderful service!!! Very personable proper communication
the technician was knowledgeable and easy to talk to and finally did very good job cleaning my carpet.
Zerorez was very courteous and they came in did the job! The carpets look great!
Exceptional service! Had our tile floors and carpets done. They always do a beautiful job. Pricing is reasonable.
No chemicals, absolute clean.
Zerorez always gets my carpet clean. No residue. I wouldn't call anyone else.
Love that there are no soaps or chemicals. Carpets dry more quickly. The technicians are always on time, friendly and efficient. I get my carpet cleaned about every nine months. It’s now 23 years old and people can’t believe how great it looks. I know a lot of that is the Berber carpeting is amazing, but so is Zerorez!
Service was very good. The technician showed up a little early and checked the various rooms that were to be cleaned. He went right to work and if he had a question about something he came and asked me. I was very pleased with his work.
I like how everyone is very nice and professional. My carpet always looks brand new when they are finished!
The whole process from beginning to end was so easy the gentleman that did the work were very professional and very thorough
Prifeasuonal, personable associates. Alwaya on time.
The agent was on time, courteous and very knowledgeable! He was helpful and patient answering all my questions.
The carpets looked great when finished!
Operator was knowledgeable. Love the steam cleaning. Convenient to schedule online.
Service was prompt.
TJ did an excellent job
Carpet looks new again.
please tell your customers that when zerorez applies WATER to carpet that it does NOT take 8-12 hours to dry -- IT TAKES 24 - 36 ! Our carpets were done Thursday morning between 8-10 and today is Saturday July 23 and they are still DAMP! Tracey, the associate, was wonderful! He explained everything in detail and was very respectful of our property!
Quick appointment availability. Friendly staff. Clean results. Very satisfied.
The technician was great. The reason for a low score was I was told 35.00 per room as it was a promotion and when I checked my statement was charged 39.00 per room. It was my fault not to check amount when I signed it. I called as I heard 35.00 per room special on radio. The technician I'm sure wasn't told about it.
Everything was great accept the prices for everything but the carpet cleaning. I feel your prices are way to high.
that did a wonderful job with my carpets. thay look like new.
I liked how to wonderful carpets stayed and how much the attendant was helpful.