based on 39997 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet and tile floors look so clean
We were very dissatisfied with the quality of the work. He did not pre-spot the clearly stubborn stains. On the sectional there were areas that were not cleaned at all and when we asked him to go over them he said he was not going to Re-clean our whole sofa. His attitude toward touching up spots was very unpleasant. The next day our whole house smelled badly as if he reused dirty water. He said he used some type of citrus deodorizer on the carpets but clearly he didn’t, or our whole house wouldn’t smell like rotten mold the next day. We did not get the complimentary tile cleaning because, he said he didn’t have the tool on the truck. He supposedly cleaned our 8 dining room chairs but they were not even wet to the touch after he cleaned them. Overall, his attitude was not good and for the money I would not subject anyone else to that treatment.
The tech that didn't do a very good job I couldn't see how bad until the next day after my carpets completely dried I took photos a would like to speak to someone ASAP on how we can fix the problem 😔😔 I'm very disappointed I've been a customer for several years and usually very satisfied with the service but not this last time.,.
Daniel was our service tech and he explained everything that was going to happen, even recommended some other way to remove pet urine without having to fully replace the carpets.
Professional and courteous. Steven was fantastic. Great company with great prices.
I alreafy did this Major was absolutelymfantastic as he was before.’ He got all of rhe spotsmoff my light beige carpet !! He discusses whatnhe’s going to do &’ does it !! Far superiirnto anymotger companyn I’ve used!!!
Everything
Nice gentleman who did work consciences and help f
He did an excellent job
Jess was friendly and professional
Easy to book an appointment and receive an estimate on line; received quick response to confirm appointment. My technician Corey contacted me early in the appointment window and arrived promptly. He explained my options for services without a heavy up-sell. My carpet cleaning was completely quickly. Excellent experience.
Made everything easy from start to finish. Out rug came out cleaner than expected.
Thank You
Very fast and careful not to damage corners. Noise level was very low
Quick and great customer service.
Angel was very professional kept me informed and completed the job very fast
Speedy service and helpful staff.
The guy cleaning my carpets very professional, and kind. Thank you!
So polite, so prompt, very profesional and honest. He did a great job!! Thank you!
GREAT SERVICE GOOD JOB CPMPLIMENT TO THE EMPLOYE VERY FRIENLY AND NEAT THANK S A LOT ..IWILL USE YOUR SERVICE IN THE IFUTURE H DELIA
The service tech did a great job! He cleaned all the high traffic area and removed all the spots from my carpet.
I was shocked by how well your products worked on our carpet. It got every stain out and looks brand new. The service was also amazing. He was done doing 3 rooms within 45 mins. I’ll be booking you guys again in the future.
The technician that cleaned my tile was Ricardo/Rich. He made my floor look brand new again. He was very friendly and professional. He displayed superior customer service from start to finish. Please acknowledge him for going above and beyond the call of duty, when he serviced my home on 7/29/23 at 2pm.
Thank you,
CC
Great service.
Great price.
Terrific representative
Products are very clean and the cleansing is very thorough. The services are priced reasonable and the technicians are knowledgeable and do an excellent job.
Technician and office staff were great as always
Steve M was professional and kind. Great job on couch and upholstered chairs. Will definitely call again! Thank you
Fair pricing and immediate availability for services. And the work was good as well, they paid attention to detail!
Jesse was awesome. Hard worker and perfectionist. Wanted to give his best to making sure carpets were as clean as he could make them with his extra effort to service us professionally
Tracey was fantastic. My carpets and area rugs look great.
Highly recommend
I really enjoyed Michael and his customer service when he did the job at my house.
Major is always amazing thank you!