36808 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
cleaning with out soap
Friendly, professional and thorough
Everything
GREAT JOB, VERY HAPPY
The quality and professionalism of staff was excellent !
We will use them again !
Thanks
You guys work fast and it always comes out looking great
Excellent work and fast and worker knew his business.
Micheal was awesome... on time and efficient
Your technician was very nice and considerate…he did a great/quick job!
Making the appointment over the phone was very easy. Furthermore, your reps were very nice and clear about what the charges were and final price.
My floors look amazing, the process was easy and the person who cleaned my tile was great.
We were able to get scheduled pretty quickly. The gentleman who cleaned was very professional. He answered all our questions and did an excellent job.
Timely, prompt, courteous and fast. Explained all procedures and executed them to perfection.
Eric did a great job on the tile and grout-thank you!
Your employee was very professional and friendly. Carpets and tile look great.
Arrived oni time, and quickly complted the job.
Feels clean
The tech was very nice and did a great job.
Zach did a great job in your home! Love how you offer so many different services. One stop shop!
try to find a way to stop the carpet edges from buckling!
Personal service, excellent process results
Valerie on the phone was knowledgeable and set an appointment only 2 days out from the day I called. Zack the technician was early which was wonderful. He knew his services and was pleasant and very helpful with my decision to send the big rugs in for deep cleaning.
I sent 2 large area rugs with him for factory deep cleaning, I am excited to see the results. We discussed price and were finished with everything within a half hour!
He surface cleaned a 4ft area rug that looks brand new now. It is the second time I have used Zerorez but will not be the last time - they are terrific!
You need better office staff, I was asked it I wanted closet cleaned, I said yes but I was not asked if they where walk in, extra $19 each 😡. I told you I had one room with dog urine (newly purchased house, not my dog) I was quoted $35 extra and there is no change in the smell, I'm talking 0%. I had to rent a rug doctor to get that room cleaned, I should have just done everything myself for a lot less.
Great employees. Quick, easy, very clean
Zack and Angel were fantastic. They really went above and beyond with their services. I’ll definitely be coming back to Zero Rez for any future services I may need.
Technician was professional and friendly. Arrived on time and examined the areas to be cleaned and offered reasonable options. Also included savings to me and explained what and why products would be beneficial.
Great job & very friendly as always
Great Job !!!
good operator. ok price
Took time! Careful and thorough job!
Trudy
My wife and I have a larger home with older well-worn carpet. We have grown children, and many animals and all that happens to carpet with that combination. I watch channel thirteen news every day, and I kept seeing this guy Doug on the TV talking about his carpet cleaning company. So, I decided to give it a try. I'm glad I did. The process was easy. I called the number made an appointment for cleaning. They called and confirmed the appointment and showed up on time! The tech that came to my home was named Major. Major was a great representative of the company. He had good things to say about the company management, and ownership. Best of all he had a great attitude and was happy to answer all my questions. He seemed very confident about his answers, and that I would be happy with the service. He was right. I'm happy very happy. I've lived in this home for 20 years. I have always used a National Brand to clean my carpets. Not anymore, it's Zerorez for me. Thanks, guys for a job well done!
Best Regards,
Aaron Campbell