based on 36804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tracy was great
Angel did a great job. Much appreciated.
Excellent work. Crew was fantastic - courteous, thoughtful, thorough and knowledgeable!
Great service and product
We have always been very happy with Zerorez. The techs are personable, accommodating, and professional. They are on time, don't waste any time and always ask if we need anything else.
I would recommend Zerorez to all of my friends and family.
Zero Rex did a great job.
Really enjoyed seeing high traffic carpet areas come clean, and the grout cleaning, with some brushing, made a terrific difference… and Will & Alissa were very professional and pleasant, he was knowledgeable and very experienced, much appreciated!
Just amazing customer service from scheduling to the tech that came out to my home. My carpets came out clean and gorgeous.
Very happy with the results
Great results, Friendly team, fast and efficient!
I have used Zerorez multiple times along with other cleaning companies and after they left there was a smell of a wet a dog (I have never had this before) and there were spots that didn't come clean. When they left, I used my hand held cleaner and they came right up. I have never had this happen before. While I appreicate it took them under 30 minutes, I just feel like it was not the best job.
Excellent service! They are always professional and my rugs look fantastic!
Love that Zerorez doesn’t use harsh chemicals so it doesn’t leave a residue. Tech was sent to wrong place but he called to keep me updated so I’d know when he’d arrive. He was very polite and professional. When finished, he had me check itto be sure I was pleased with the outcome. Service was to clean a sectional sofa which my dogs love to call their own. It came out fantastic!
Always makes my carpet look wonderful. No orders and drys quickly. The employees are nice and very efficient. I have used you for years and will continue to do so.
I like the way the carpet looks after it clean.
Your people are professional and get the job done!
Service was prompt, friendly, & professional! The technicians worked fast & efficient! My carpets look clean & smell fresh! No harsh chemical smells which helps keep my office environment comfortable for everyone.
Reliable, compatible pricing, great customer service and best cleaning service in Town (even for the cheaper carpeting)!! Thank you
Effectiveness good customer service
Price quoted was not the correct price! Paid almost triple original quote! Additional service on products were high! If I didn’t need the carpet cleaning by end of week I would have declined additional cleaning! Technician keep changing prices as the job was done! I am in the process of writing a complete dissatisfied letter!
WP Last name removed
Angel was very good and we will be using him and zerorez again!
Steve and Richy were efficient and kind and the quality of work was beyond reproach.
Very professional, efficient and effective.
Excellent !!
Quick and efficient!
Major is always the representative we ask for. He does an excellent job and we have recommended several neighbors and they love Major and your service,
Jack K
Las Vegas
Efficient
The staff was friendly and helpful and my carpet came out looking like new
Absolutely wonderful service. The secretary who took my order, and also the gentleman that came to clean my Mother's carpet were so nice and cheerful. The carpets came out so clean and with no residue that is usually left after cleaning. We will only use Zerorez in the future.
finished tile was left with spots on tile. 1000.00 to clean and 12.00 service charge LOL
I was billed for square footage of my home and tile was cleaned just an traffic areas.
Tech was on his phone while cleaning tile.
I will pass on using this company. We did use in the past but they have changed. SAD