based on 41212 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nothing really.
The profesional service and good quality. Jayden was working hard to keep our carpet super clean he is such a good worker an very professional.
This is my second time using Zerorez and I am just as satisfied as the first time. The communication is simple and prompt, the technicians are prompt, professional and thorough. I will recommend them highly to anyone looking to have their floors professionally serviced.
Top Quality and dependable !
Technician “Travis” did a super job cleaning my carpets.
Service was quick and efficient. They were on time and text and called they were arriving.
Good pricing as well. We are very happy with the results. We will definitely use you guys again :) Thank you 😊
Out technician from Zerorez (Joe) was terrific! He explained each step of the way. I primarily work from home and was concerned the process would be noisy. It was not nearly as noisy as I expected. 😊
Everything.
Always courteous staff that does an excellent job.
Very professional service plus A1 cleaning!
The spots were removed from the rug where urine spots were. The smell is still there though.
Service was efficient and thorough
I hire you every time I need the carpets cleaned. Your team is always pleasant and Professional. Once again a very nice job.
Thank you
Our technician Asael Courteous and professional. Easily the most nauseous person I’ve ever ever met in regards to carpeting and flooring. If you need your carpets done or your flooring clean, you can’t go wrong with Zerorez.
Jimmy Eason
Las Vegas,Nevada
Carpet was crunchy and I could still see pee. I paid for all the pet treatments in that toom
Your customer service isn’t customer oriented. You guys are also self-centered and your employees are dumb.
We had three rugs cleaned so we could pack them for moving day. It's nice to have someone show up on time, and finish well.
We will use them shortly to clean the floor tile.
I don't like the upcharges when you come to the same address and you quote me a fee without looking at what it cost last time.
Well most of all the service tchnician.
No other company compares to Zerorez. You guuys are the BEST in terms of product AND service!
Very good cleaning and soft drying. Not crunchy like your competitors. I like the rake after cleaning to fluff the carpet up. I have recommended you.
The order was overpowering when he left and the house still had an odor 2 days later. I asked him to do the little spot at the end of the stairs and he just sprayed it without using the steam on it. There is still a slight odor.
Representative was wonderful! Friendly and informative. Extremely helpful
Very professional. Above and beyond.
It looks so good after, even our 24 year old carpet.
Carpet and rugs look brand new. Thank you for a job well done. Would highly recommend.
Thorough work, looks great when finished.
The person that came in did my estimate and also did a quick demo for me is the same person that ended up doing my floors and he was really good very professional and helpful
Everthing, I'm a Huge fan of Zerorez, I have been using the service from 2009 from Atlamta to
present Las Vegas.
Thanks, for everthing!!!!!
Thinking back in the service I feel like it was a little rushed, there circle been more time spent on the stairway, especially since I paid separate for it. And when I walked into my son’s room I saw the shelf was broken with legos he had in it broken as well. The tech didn’t notify me this happened, not a big deal the legos broke but shelf being knocked down would’ve been nice to know instead of finding it broken after he left. Should’ve been given a discount because of that tbh.