36804 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and courteous
I like how prompt and professional you are
The tech was very nice.
Treatment of animal stains
Always prompt and professional, always made our flooring like new again.
Available by phone for appointments
Courteous employee Daniel L & professional service
Carpet dried sooner than others has done
That your technician is very knowledgeable. And has a sense of urgency.
The products you use clean very well
Carpet is clean and fluffy again. You folks always do a great job. Thanks from a happy customer.
Very polite people and friendly too. And the freshness of the equipment. Very fast too Steven and Alyssa are awesome people
I was very pleased with my carpets once they dried.
The product used smells clean and doesn't leave the carpet feeling stiff with left over soap. The mebers of the staff that arrived were knowledgeable and willing to go over recommendations and WHY this would be the best care for my home. They even took the time to show and explain the process used for deep pad cleaning. Will bee seeing this company again!
Great customer service and very quick!!
When you do tile and grout cleaning, you have a big machine so you do not get behind the toliet or on the side. Your machine also dings up the base board.
Great service and cleaning was great
Employee was very nice
they showed up early
Very nice on the phone
Carpet was clean
chairs came out nice
took time to explain exactly what he was doing
Ne mess when he left.
Professional and good service
You made my carpet less disgusting and I am amazed you could do it. Thank you
Angel knew what he was doing. He did a good job with cleaning the tiles n grout.
Will recommend Zerorez to anyone I know.
No chemical residue
Victor was so friendly and professional and did an excellent job!
I have been using Zerorez for quite a few years and have never been disappointed. Tracy was an excellent tech. He explained what my options were for my various stains & traffic areas. The result was fantastic. I'll be doing this again in six months with Zerorez.
work very well
Excellent service and results. Zak was great!
Great service
On time, professional, courteous, carpets look like new1
I had a round area cleaned in my living room and the part cleaned looks great.Problem is 1/4 of carpet is under couch. This is not a heavy piece of furniture and they could have slid it back but, didn't. I was not told this needed to be done prior service. I would have been 100% satisfied had I been told and entire carpet had beencleaned.
Thank you again for providing excellent service and a perfect cleaning job on my carpet at a good price compared to other companies I previously used.
This is the second time that John has cleaned my carpets. He did an excellent job.
The staff have always been fabulous! The services have always been exactly what we have needed. We first used the services to help with a full environmental / allergen clean to help make our home a safer place for our child to live in. Now several years later we are using the services for an exit cleaning for our home to be used as a rental. Carpets, tile, and laminate are all in the house. They were in time, professional and did a fabulous job! They are worth every single penny we spent on their services.