based on 36802 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient, friendly, and get the job done correct and quick
Good job at fair price
Carpet looks great, fast friendly service
Both times that I have used Zerorez services the technicians have been hard-working and courteous and have done a great job. This company has a good training program and technicians that believe in quality work.
Tracey was the Technican who came to my house. He was very professional, knowledgeable about the services offered and provided answers to my questions and did a great job with cleaning my carpets.
Major was absolutely superb!!! Gemknew exactly whatnio do , answered my questions excellently, and was detailloriented. He didn’t just wash the carpet as fast as he could like another compajy. There are still a few spots and hemis comingnto fix them. Onr was 20 1/2’inches from a dog vomit 2 days before he came. I workedmonmit too. I recommend u 1,000,000 per cent!!🙂🙂🙂🙂🙂
The carpet still have a weird smell after two days. Wish it left more of a fresh clean smell.
I was over charged on invoice number #203130 and would like it to be made right.
Team was great!
Everything. Good pricing and good service!
Very happy with results! Carpet is clean. Will use again and happy to recommend.
My carpets are beautiful again. Great service!
Tracey did an amazing job!
Prompt and professional
Victor was very professional!
Your company came in and did an incredible job! Richard was in and out of our apartment in no time! Thank you for your service!
Very effective cleaning products
professional job
The service is always great. The carpet comes out very clean each time.
We like the no residue cleaning process. The technician was on friendly, time and efficient.
Zero Rez Tech was polite,helpful and did an excellent job. Very Happy with Zero Rez and have been for many years. Would not use anyone else!
TJ was very respectful of our home he puts booties on before he came in he went over what he was going to do very clearly and efficiently. Finished up the carpet looks fantastic he raked it at the end to fluff it back. I like the use of Zerorez there's no smell in the house and the carpet feels and looks like new wonderful job.
Very thoughtful and professional to detail.
Good customer skills, name of workers Will & Jessie. We will use again.
It’s fast and clean
Very professional came to my home and told me all that they were going to do. Got right to work and did 2 reclining chairs and a 2 cousion couch in just under 1 hour. Cleaned up after themselves left my home in good shape and the chairs and couch look great. Highly recommended will use them again.
They quoted me a price for 2 small bedrooms 10X10 and I told them it was a condo upstairs unit and they quoted me a price, then the technician called me and up sales me saying I need to add a special chemical to try to remove pet Oder, then the charm me the upstairs fee…this was terrible!
Great
Quality of work, professional, on time, efficient, and made my carpet look and smell almost new.
Excellent service and customer service
Stephen and Andrew were awesome. Polite, courteous, respectful, friendly and very knowledgeable. Stephen shared very pertinent and informative carpet facts. Assets to your company.