based on 39574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not all the areas of the carpet edges are as clean as they should be.
Extraordinarily clean service and results! Our home looks totally refreshed when the Serviceman leaves! He is always prompt, efficient, professional and is a welcomed provider in our home. Please continue to provide this type of consistent product and service; and, we will continue to proudly recommend ZEROREZ to family and friends! Those who have heeded our recommendation and utilized your services are already singing your praises and spreading the word.
THANKS for keeping us looking bright and fresh!
HAPPY 2012!
I expected the carpet to be clean, it is not clean.
My carpets come out fluffy and soft, unlike other carpet cleaning services that leave them hard and crunchy.
Zerorez came highly recommended by friends and I now know why. Brett was professional, prompt and friendly. I was surprised how clean he got the carpets. Keep up the great work and service!
I was recommended to have Zerorez clean my carpets, after a previous carpet cleaner did a poor job. Your technicians did a clean, professional job. I have used your services twice in the past year and I know I don't have to call anyone else.
I've previously recommended your company but I wasn't happy with my carpet cleaning this time. I have light carpet and knew some of the spots would not come out (two spots that you were not able to get out on my previous cleans), but after my carpets dried I tried Woolite Oxy Deep spot carpet cleaner on newer spotted areas and removed them. I realize I had to rub the spots by hand, but never the less the dirty spots came out. Also there is a slight yellowing in certain areas on my carpet now. Pat
The cost could be more competitive with others.
Service was prompt, very professional, great company. The carpet looks just like new, great job.
The cleanliness and quickness of the service. Your representatives are also polite and efficient.
I liked the idea of having no soap to attract dirt. I was also very impressed with the equiptment (very heavy duty truck). Additionally, Dave did an amazing job. It was incredible to see all the dirty water comming up from my carpet. My sectional looks brand new again.
no chemicals and very effective
How quickly the carpet dries and the efficiently your staff gets the job completed.
I like that no soapy chemicals are used so there is no residue. I love the air filters, and air freshners. I also appreciate that when my air freshner products I asked you to leave on my porch got stolen, you kindly replaced them at no extra cost! Thank you Zerorez!
Before I contacted Zerorez I had about given up and replaced the entire house's carpet due to some pretty tough stains that other companies could not remove. Not only was Dave very personable and professional but the carpets look better than ever. I will definitely use you again.
It doesn't leave the carpet hard and crunchy.
The technician was well spoken, knowledgeable, well groomed and effecient. I would have him back in a heartbeat.
Thourough cleaning.
The carpets always look brand-new upon completion and stay that way for a long time.
The man who serviced our home is very kind. He is honest and cares about the health of our home and family.
Slow down a bit. I felt like the guy was going way to fast, because he had to get to his next job.
My carpets and floors look wonderful after my service. I always get the Teflon protection...it really works. We have spilled nachos and black liquid shoe polish on our white carpet and it came clean every time! Also, my technician recommends ways to keep my carpet clean between services. The technicians are professional and take care to protect my furniture while cleaning the carpets and floors. I've also had my furniture cleaned, and it always looks great, as well.
The lack of residue leaves your carpet clean and soft. My dogs have severe skin allergies, and this process left their skin free of itchy bumps. I have never found a chemical carpet cleaner that could guarantee those results. I also couldn't be happier with my technician's (Brett) polite and efficient work. Thank you!
I've used Zerorez since 2005 at my business.They are punctual, professional and efficient. I have recommended them to friends and while they may not be the least expensive you are getting a quality service with guaranteed results.
Effective and expedient
Clean cut representative and carpet looks great. No odor or fragrance.
I didn't see the difference between your method and others. Once it dried, traffic areas still look dirty. Tech was great....very nice, knowledgable, and professional.
I liked the ease of booking an appointment online. The technician was prompt and very professional. My carpets look wonderful now and I will use your services again.
Fast, Clean, carpet smells Good
Your technician was prompt, professional and curteous. The finished clean carpet was perfect!