based on 39981 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We like that the carpets do not get wet, but the stains came back within days
Promptness, efficiency, neatness, and great attitude by the tech.
Andre did a great job. We have two little dogs and we had lots of spots. For the most part our carpet looks and feels almost new.
Fresh smell, clean felling of carpets. Knowledge, professionalism, courtesy, punctuality of technician.
It did an effective job at cleaning my highly trafficed carpet.
Great job, very friendly Technician, no lingering humidity,
How well they clean. Rug looks like new.
jan did great job
Friendly, courteous technician, he was on time, he did an excellent job preparing to clean (protecting wall corners from the hose) excellent job cleaning the carpets...and he cleaned up and was on his way. I would definitely recommend Zerorez to anyone who's not afraid to spend a little more to get pristine carpets! It's definitely worth it!
Great service.
The whole experience was great, Brett the carpet tech was fantastic. Good by Stanley Steemer, our household has a new carpet cleaner.
Be on time. You missed your time slot by a whole 1/2 day.
Ease in setting appointments, way the carpt looks and feels after the work
Lower prices. My house is 1300 sq ft and it cost $418 to have carpet and upholstery cleaned.
All services
Very pleased with quality of work and Roy the tech.He was also on time.
Your tech was extremely professional and helpful. It took us approximately three days to notice how nice the clean carpeting came thru. Both my wife and I are impressed by your performance.
The service was very quick and I liked how everything was explained to me up front before he began so there would be no surprising charges or unsatisfied results. My carpets all look great and there isn't any residue or "crunchy" carpet anywhere. Thank you!
ben was early, but he called prior to arriving to be sure it was ok. he did an excellent job and was very polite and effecient. the carpet looks very clean.
The high quality of the job and the friendliness and professional states of the person that did the work
all went well
Did not have to wait a week for an appointment. I liked the service man... he was very friendly and nice.
Dependable on time courtous
On time professional, as advertised service
Technicians are always friendly and do a great job, with a baby also really appreciate that your company doesn't leave chemicals in my carpet upon your departure.
My rugs are dry in hours instead of days. The professional and polite tech's you have working for you and the quality of your product.
No chemical smells and the carpet is so fluffy and clean!
I was very pleased with my cleaning. The serviceman Roy was fabulous, he was extremly knowledgeable about the cleaning the carpet and also about carpeting in general. The carpets turned out great. The only thing I did not like is being told about the sealer after the cleaning was in progress, I would have liked to be told about that option when I called to set up the cleaning. It shouldn't be left to the serviceman to spring the sealer application and the price if it while he is here doing the service. An extra $100 added to the price of the cleaning for a carpet sealer, I should have been told about that when I called to schedule. I will use the cleaning service again for sure, I am not sure about the sealer I will have to see how well it helps. Thanks, Name removed Pruchnic
I like the cleanliness of the carpet ,and how quick the carpet dries not two or three days Was pleased with the service . One complaint your truck left grease in my driveway .The driver came back and tried to clean it but it's still there .Would appreciate if you would send someone to clean it up . Thanks.
Mrs Barbara Warren
Your products are not chemical-based. I believe this will help the carpets stay cleaner longer. The carpets smell great now and they took half the time to dry as they did with standard products.