What our clients think of us!

I liked that there was a pet odor eliminator and a rug protector

Always on time. Very polite. Makes sure you are satisfied before they leave.

Have not been back since we closed up the house so we are unable to tell you about the quality of the service.
I am sure that the results are 1000% better then what was there.

Josh was very knowledgeable about the carpet and your products, my carpet looks great. I believe your prices are a bit high though. I would definitely clean my carpets more often if the price came down. Thank you, First name removed

The professionals know how to care for oriental carpets

service tech was knowledgeable and efficient. Rugs look and feel great.

Carpet looks good.

I like that "green " cleaning products are used. The technician worked hard and left my carpets and sofas like new. I also like that there was no fragrance used. I will use you again.

It's always easy to schedule with ZeroRez. They go out of their way to respond to "rush" jobs and all employees are professional, courteous and very customer service oriented. The field service technicians are extremely good; clean, courteous and on time. I wouldn't use anyone else and recommend ZeroRez to all my clients and friends.
Name removed, Realtor
Meridias Realty Group

quick and efficient services.

Was told the grout would be restored to natural color being a grayish color... Still fairly black
and when i ran a scrubber over it and wiped with paper towel, paper towel was dirty... It would
be nice if it could be redone, or refund would be good... Technician was polite, its just the job was
nothing like i expected.

Thanks, First name removed

Make sure people know how long it will take before carpets are dry. Andre was great. No residue like some carpet cleaning.

I feel that the service was good and the carpets look great however living in a motorcoach and knowing the amount of carpet that we have I feel that you are overpriced. We live in 350 sq. feet and about half of that is carpeted. I would use you again if the price was adjusted.

Do a great job and without harsh residue

We were told that stains were "guaranteed" not to come back. The stains came back. We are not pleased, and we will be calling to find out just what the "guarantee" means. In the meantime, we are telling our neighbors about the unsatisfactory results.

everything

I liked that they were on time and knowledgeable about my problem (dogs).

The thorough cleaning is amazing Great Job

On time. Great worker

I love the way the carpet feels when you walk on it barefoot. I can get down on the floor and know that the carpet is really clean. I have already recommended Zerorez to my friend and my neighbors

The tech that came to service our home was excellent!

fast & clean

I had three rooms cleaned. Master bedroom smelled like wet dog for days after cleaning. Bedroom had a chocolate milk spill and after cleaning it smelled like moldy milk for days until it dried completely. I don't think Zerorez cleans deep enough to get all of the soil, animal dander, and spills out of the carpets.

I have had you in the past and been very satisfied, but this time I felt the young man could have placed booties on his shoes (which the previous person had done) and he finished rather quickly! I was not completely satisfied with my staircase and asked to have it redone which he did and then he applied booties. I also felt the previous person spent more time and this time it was rushed through. For the price, he could have been a little more thorough!

I had my tile done the solution that you use is not smelly and it made it look brand new!

While the carpets look fantastic it still is pretty expensive. There should be a whole house discount.

Rugs look good-so far.

Jan, did a great job!

Was very pleased. Will use again. Friendly, efficient and professional service

it makes our cheap carpets look new again and lasts.