based on 39654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Better call center
Your techniations know how to clean carpet, not just soak them
Andrew did a perfect job of explaining the process.
He arrived on time and presented a favorable , positive demeanor
He quoted a price and explained the discount he could give me
The finished service was quite amazing as I have had other cleaning companies in the past
My carpet dried quickly and even looked better the next day
I am totally satisfied and I will refer this company and Andrew to all of my friends, family and design clients
The service was quick and fairly priced. My carpets look better than they have in years!
I was very impressed with Johnathan, who actually cleaned the carpet. I am going to be calling, to request Johnathan to do the carpeting & flooring in our new place of residence.
I was very impressed with his work. Our neighbor was also impressed.
Friendly, professional and fair pricing.
Way overpriced, and your policy is to charge to move furniture to clean carpet. That's pretty ridiculous.
Our carpets smell spring clean now!
no chemicals, carpets look new again and it dried fast. Jan was so personable and helpful.
I was looking for a product that didn't contain chemicals. I love your product and services
Quick clean, decreased drying time, efficient service man
Service Tech was friendly and made sure that the carpets were done to my satisfaction.
Carpets came out amazing as usual this is why I am a repeat customer thanks again for a great job
They got my carpet clean, removed pet odor and the tech Jonathan was personable, knowledgeable and downright awesome! I will be using Zerorez from now on for all my cleaning needs.
Green products and consiencous operator
Anthony was very knowledgeable and capable of handling any obstacles. I had some debatable spots that he tackled and I was very pleased with the outcome. I was skeptical about the "Green" method and how the results would be and I'm picky, but was very pleased.
Carpets are spotless. Customer service was great
I really like that you use cleaners that leave no residue or are hard on the carpet or furniture.
Great customer service. Live the quick dry time & how soft the carpet is afterward--not crunchy! I love the mild scent, safe for our pets and our sensitive skin, The best part: the pet odors are gone.
The service was quick but efficient. The carpet looked new even through it is eight years old.
From my first phone call to the carpet technicians....Everyone was so friendly and helpful. My carpet feels and looks new and it smells terrific. So very pleased.
Technician was knowledgeable and professional cleaning was fast. Carpets were clean and spots were gone. Drying time seemed less than previously.
You use high quality products and your technicians are knowledgable.
I was very pleased with the professionalism of your technician!
More thorough coverage of floor area
Service was great and enjoyed how my carpets looked after it was cleaned thank you Name removed
A bedroom closet should be part of the price to clean the bedroom. It shouldn't be left uncleaned.
Traffic areas come out clean and my carpets stay cleaner longer. I have the protector applied.
No detergent/soap residue
works great
The fast service and being on time as scheduled