based on 39659 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and informative employees
Very professional! Carpets have never looked better.
Excellent serviceman and great job.
It was quick, cleaned the carpet well and I like that there are no harsh chemicals.
I feel like it was a total and complete waste of money. I see no change in my carpet. I had to clean a spot with my spot bot two days after I spent $350 for my carpets to be cleaned and the water was DIRTY. I can't believe people say good things about zerorez, because I am definitely not able to say anything positive, other that the gentleman cleaning my carpet was kind, and the scheduler was professional and very helpful.
Good job in spot removal and tech was thorough and courteous
quality customer service and quality work
My house smelled clean and fresh without any chemical odor. The carpets dried beautifully and the tech was on time and friendly.
I was totally pleased with the whole process. Our carpets have never looked so good and it was the best cleaning they have ever had. I will continue to use Zerorez from now on and will confidently recommend it to my friends.
you got my rugs cleaned and JEROD WAS VERY KNOWLEGABLE. Ialready recommended you to my son and yourare going to
Cockshoots on Andretti in Henderson onMay 16, Ithink. Hattie Irish
no chemicals and great knowledgeable employees
Tony was great and very sociable. He cleaned our carpets and our air ducts and recommended getting out grout and tile cleaned at his discount for $0.75 per sq ft. After he cleaned, the rooms had a strong urine smell and many stains were brought out throughout the home. He came to redo the job (due to your 100% guarantee) and ended up not redoing the job. He said the pet urine was too extensive and he could not help us. He was not willing to re-shampoo the carpets. I feel I wasted my money on getting my carpets cleaned when he could have recommended I replace them from the very beginning, rather than throwing away that money on unsalvageable carpet.
The carpeting does not come out "crunhy" The techs are well trained .
prompt, friendly, easy to communicate with, the man who came to my house was unable to reach me due to our phone being down and he still stopped by to make sure and keep the appointment, the cleaning is wonderful and a large stain on the back of the couch was much lighter, the furniture dries rather quickly
I have never liked the idea of residue, which inevitably remains from other cleaning methods. Zerorez gets my carpets cleaner than other methods and does not re-attract dirt. The technician Anthony is prompt, courteous, knowledgeable, hard-working, good at what he does, and personable.
professional, on time, great job
Stains returned, I think should have spent more time on the stains to make sure removed completely. For example, stain is gone except a portion came back.
I didn't like results of tile and grout cleaning, technician didn't clean the small areas like behind the toilet , corners behind the doors, and the high traffic tile area in the kitchen by the stow tile stil stained, also when I was mAking reservation I was told tile and grout Cleanung and sealing price was 1 diollar per squerfoot, but after technitian finished cleaning I asked him if he was going to seal the grout he said it would be additional charge, my total bill came to a 500 dollars, but technitian didn't give me a receipt . Carpet looks and feels nice,and clean, no residue, but we didn't have a lot of stain on it anyway,
They are natural, no chemicals, and leaves my carpets so clean! :)
No after odor after the carpet dried.
nice person doing the work
Your employees are always courteous and helpful. Brandon explained everything in detail and his work was exemplary.
I was ready to replace my carpet . Now I am keeping it . It looks brand new alive again.
I Tech was assume.
Your employee was extremely respectfully and hard working. He was a perfect example of what an employee should be. He did a wonderful job, even on the dog spots. My tile and grout have not looked so good since I had them new.
I had my carpets done by you last year and this product is the one that actually stays the cleanest, the longest! Thank you! Teresa Thomas
it did what you claimed it would, the technichian did an excellent job and worked extra hard on the areas that needed it, both carpet and tile.
I love how quickly our carpets were cleaned. The service tech, Brandon, was friendly, explained the process, told me what we may expect and quickly went to work.
The rugs are spotless and the tech was very professional and caring.
Quick, efficient, professional and courteous.
The way the carpet feels afterward
Brandon was great. We had really soiled carpet and he did his best. I will have you come out again with the scrubbing method. He was quick and it dried quick.