based on 39993 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional staff and carpet came cleaner than with any other service I've used.
I like that the techs have always been courteous. Products and services and prices are clearly explained. None of the techs have tried pushing non-necessary products or services. Prices are comparable to other cleaning services.
Jan, the service person, was very friendly, courteous, and careful. He explained everything and he did a great job. the job was smaller than I have done in the past, but he didn't pressure for more. I'm finding the Teflon works really well to stop staining and is well worth the cost
You stand behind what you do
Friendly, effective, quick
service was very good
Professional, efficient and courteous.
The five hour window is difficult. Would think by there morning of you would beable to narrow it down considerably. It is very difficult to prepare for a possible 8am and have the tech arv at 1pm.
The person did a very through job.
I like the fact that there are no chemicals used. The service was quick and I had my carpets cleaned quickly.
You are always available, and your tech. Are very professional
Our carpets came absolutely clean and look and feel like new. The orange fragrance was pleasant.
Our technician, Brandon Mueller, was prompt, courteous and certainly performed his job extremely well.
I have never been as pleased with having my carpets cleaned as I am today. I will certainly recommend Zerorez and I will use your tile cleaning service as well.
Quick, nice, clean and cheap. Please resend my receipt I deleted it by mistake. Keep up with the good work. God Bless.
First name removed
The service was fast. The price was fair and I was really happy with the result and the technician Andrew.
Carpets looked great & Brandon was so nice! He deserves a raise...
Advise the client that you are using a citrus based pre-cleaner which could cause an allergic reaction in some people.
Tony, your technician, was awesome. He really had pride in his work. Our carpet and tile looks like it is brand new again. Tony is great!! I expect him to come back next year and reinvigorate our carpet and tile.
IT WORKS
My carpets look brand new. The best carpet cleaning I have ever had! The technician was professional, friendly, and enthusiastic about zerorez.
You did not get a 10 because i set up the service and i was told a window between 8am-1pm but when i was called the night before the recording said between 10am-12:30pm. I think a window of 5 hours is crazy people have other things to do. besides that Larry did a good job and the house looks great.
Carpet got clean
Job well-done by Jonathan Dobrenovic.
My husband and I were thoroughly impressed with both your product and the service...We would definitely recommend your company....The service and the job done was excellent.....Thanks First name removed & Roland Last name removed
Professionalism, attention to detail and a drive to make the customer completely happy and satisfied.
My carpets were ruined or so I thought until Anthony pulled all the grime out. They products smelled wonderful also!
I got great service by a friendly technician, and my carpets look fantastic!
The people you employee are the best part of your product/services. From the phone representative that took my order to the gentlemen who serviced my home.
Customer Service
Got the job done quickly. The tech was very professional
the time of our appointment was not honored.