based on 39663 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I found Tony very professional, he answered all my questions and made suggestions but did not push them merely explained to me what the different process did and why I might consider them.
You got a 1 week old 4' wine stain out of my carpet!
I still have no recieved a promised receipt with notes attached that include the tech's recommendation to have the carpet changed. Phone number removed.
Roy was very professional and knowledgeable with the product. He was very courteous and explained the how the product worked.
The technician, Tony, is awesome! My house smells so clean and fresh. My carpet looks brand new, and my tile turned out amazing! NO ONE but Zerorez is cleaning my carpets and tile from now on!!!
service was awesome
Friendly, reasonable and excellent cleaning.
Service reps always well groomed, polite and efficient, Carpet clean and not left very wet.
Note: Please email my receipt.
eco-friendly products used, the price, the service and how clean my carpet was after it was
cleaned. I was so pleased I scheduled an appointment to have my tile & grout done.
I liked that my carpets were cleaned in a timely manner, and our rep. Andrew, was nice and professional. Thank you
Prompt, friendly service.
Good work.
Reasonable rates.
Have the capability to invoice for services to businesses. Give instructions on recommended drying time prior to scheduling. If carpet goes under a door, ask to open the door. Leave care instructions in writing.
HE WENT TO FAST TO DO IT RIGHT THE FIRST TIME
Your workers are very courteous and professional. The carpet almost looked like new. Yes,
I'll be using your services again.
The carpets are really clean. They stay cleaner longer. The deodorizer leaves a nice fragrance in the house. The worker was friendly and knowledgable about the cleaning job.
Thanks, I will have Zerorez again!.
Always do an excellent job and the technician doesn't waste a bunch of time trying to sell the customer services they don't want.
Very professional and efficient service.
No soap residue
I got the pet treatment and my stairs still smell like urine.
I like that you don't leave behind soap residue which will eventually end up attracting more dirt. It is my first time using your company so I am hoping that your method really does end up making a difference in having my carpet stay cleaner longer.
Did a very nice job
It was advertised on your website (at the time of service) that the air ducts would be disinfected. It did NOT state that was an additional charge. The service person wouldn't honor that. We didn't get it done. The service person didn't have a camera available to look in the air ducts. I wasn't asked ahead of time if I wanted the camera or not. I did want the camera. Most of my questions couldn't be answered over the phone so I had to wait to ask the service person on day of service. He just seemed annoyed
the carpet is clean and looks nice. the pet treatment worked.
I love the fact that you guys use safe and natural products because I have nephews and pets.
Fast, efficient and really does clean the carpet.
service and quality
Atention to detail and a great work ethic
Carpets appear very clean. Your service person, Anthony, very professional. Explained questions I asked him.
No chemicals. Most of the carpets cleaned was softer than before.
I liked the job they did ! In a very timely manner! I liked the men that came out they get an A. Mary Rotar