based on 39665 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am not at all disappointed with Zerorez. You did a fine job. It is a practice of mine to not make recommendtions.
I liked that I could actually see the dirt and filth that was coming out of my carpet. There's no doubt that zerorez did a much better job than other competitors that we've used before.
I like how I was able to get my carpet cleaned the same day that I called. That was very nice when the night before my kids were throwing up all over the house.
Clean process. Friendly staff.
Serviceman, Kamal, was excellent, personable and helpful.
The steam cleaning versus chemical used in the water. Although, spraying prior to the cleaning is somewhat the same as using in the water, right?
XTRA GREAT CLEANING JOB!!! VERY PROFESSIONAL, EASY TO MAKE APPOINTMENTS AND THEY SHOW UP WHEN THEY SAY THEY WILL....A HUGE PLUS!!
Brandon Mueller, as well as others who have professionally cleaned my home carpet, know how to assess, handle, and quickly complete the job at hand. I've been told I have a great carpet and it is always receptive to your cleaning style and products.
Technicians are always great.
The cleaning tech was professional and net.
I am extremely pleased with the outstanding results of having my carpet cleaned by Zerorez! My carpet not only looks and feels great again, it smells clean without having any chemical odor. Your technician was able to remove all the dirt that had settled in the heavy traffic areas and also the black spots throughout the living room which I was concerned about.
Your technician, Johnathan, was very professional, knowledgeable, courteous, and very thorough! I will definitely not only recommend him to associates but request my next cleaning be done by him.
I am so glad that my boyfriend recommended your company!
Mahalo!
Your service rep. was very polite, professional and effecient. My carpet looks and feels like new. Product, price, service, A+A+A+
Your product is GREEN and my carpet is CLEAN!
can't say anything about product to give an opinion because do not have comparisons. services were very good. need time to see how long the carpet can stay clean.
The technician was several hours late (apparently we were his 4th or 5th customer that day so he was overbooked.) I didn't find out this until I called 30 minutes before the end of the 8-1 window we were given.
Lateness
Kamil was great, thoroughly explained the process and did a fantastic job! We will definitely be using Zerorez again!
Your service team was incredible!! Totally professional and very thorough and completely honest. The results were amazing!
The service tech was really friendly and worked very fast. The products left the carpets clean and soft, and not feeling like they were coated in something.
Fair prices, technicians on time, clean and friendly.
Carpet cleaning not sufficient. Upholstery clean was fair.
Thank you so much!!!
Staff excellent and friendly and make sure the customer is satisfied
Quick action regarding a complaint I had. The employee was on time and took care of my problem plus he took the time to explain it to me.,
Anthony, was a excellent technical person he explaned every thing about Zeroex, our carpets came out like brand new. We would recommend your product Zerorez to everyone we know, we will use Zerorez again very soon.
Anthony is professional and personable and cares about doing a good job.
You back up your work and went above and beyond to make sure we were happy. And we were are thanks to you and Roy!
Your system of cleaning.
Great courteous service, on-time or if delayed by circumstances you let us know in advance...
Upholstery, tile and carpets look great !
Tony is a great representative of your company; if all are like him, your business will continue to grow
Many thanks to Zerorez and particularly Tony.
Name removed